Family Outreach Worker- Bilingual

Job Type
Full-time
Description
FAMILY OUTREACH WORKER-Bilingual
Job Description Exempt : No SALARY LEVEL : $19.93 - $21.17 DOE DEPARTMENT: Early Childhood Education LOCATION: Assigned Centers SUPERVISOR: Case Manager Supervisor HOURS : FT M-F 40 hours per week Approval Date: Approved by: HR Manager
AGENCY BACKGROUND: The objective of Sonoma Community Action Network (Sonoma CAN) is to partner with low-income families and individuals to help them achieve economic and social empowerment, build community, and advocate for social and economic justice. Sonoma CAN operates a wide variety of programs benefiting low-income Sonoma County residents.
Our Mission: Sonoma CAN is a catalyst of equitable transformation, aligning partners and resources to implement values-based, data-driven, community-led solutions that help families reach their full potential.
Our Vision: We see our Sonoma County transformed into an empowered community of thriving families where every child is raised with joy, justice, and connection.
Our Values: Joy, Amor, Esperanza, Equity, Fuerza, Dignity, Inclusión
Our Promise: Sonoma CAN changes people's lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community and we are dedicated to helping people help themselves and each other.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Sonoma Community Action Network (SonomaCAN) is an Equal Opportunity/Affirmative Action Employer. Affirmative action involves determining areas of workforce under-representation, locating qualified protected class candidates by enlarging the recruiting base, and developing the skills they need to succeed in those new positions.
Our obligations in this area stem from not only adherence to various state and federal regulations, but also from our commitment to create a culture of inclusiveness and diversity where members of our community thrive and are able to reach their full potential.
TOTAL COMPENSATION PACKAGE: Sonoma CAN offers a generous benefits package available on the first day of the month after your date of hire that includes:

• Medical insurance through Kaiser or Sutter is 80-95% paid by the employer for employee premiums plus 50% paid by the employer for dependent coverage
• Elective dental, vision insurance, FSA, and Accident insurance
• Employer-paid $10k of life insurance with expandable options
• Employer-paid Long-term Disability Insurance
• 401(K) plan with a 2% contribution and an additional 1% matched contribution after one year of service
• Employee assistance program, CalPerks
• 3 weeks vacation (4 hours accrued per pay period) based on full-time work increases at 5 years of service
• 96 hours of sick time per year (4 hours accrued per pay period) based on full-time work
• 1 floating personal day
• 16 paid holidays

SUMMARY OF POSITION: Under the direction of the Case Manager Supervisor and in partnership with the ERSEA and Health and Family Services, implement the Family Service and Parent/Family engagement goals and objectives; recruit to ensure full enrollment in the program at all times, maintain compliance to the Head Start Performance Standards, Service Area Written Plans, Procedures, and Policies. Carry out responsibilities in accordance with the Agency's policies and applicable federal and state laws.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties include but are not limited to the following:

• The health, safety, and supervision of children in the program is essential; therefore, every employee is responsible for the health, safety, and supervision of children while they are present at the center
• Maintain full enrollment throughout the year
• Recruitment and enrollment activities as assigned
• Responsible for implementing parent curriculum (such as Ready Rosie)
• Daily do absence follow-up and documentation in partnership with the lead teacher
• Complete and maintain documents (paper and electronic) for enrolling children
• Maintain current and accurate records as required by the program and ensure their confidentiality
• Complete the Family Partnership Agreement and Family Need Assessment according to the Family Services Timeline
• Work in partnership with families, assessing their strengths, interests, and needs. Use SNIP Survey data to inform the next steps and set goals in partnership with families.
• Ensure that parents know of current community resources, including resources available in Sonoma Community Action Network (SonomaCAN) and Head Start; refer parents to appropriate agencies for assistance and provide follow-up to assess effectiveness and document in Child Plus
• Provide training and education to families in using available resources and services
• Support the family in all Seven Family Outcomes (PFCE Framework)
• Provide transportation as needed with approval from your supervisor
• Maintain an ongoing awareness of center activities and participate as needed
• Required to support on the floor with children to maintain ratio at all times
• Work in partnership with service area managers and center staff to better assess the needs of the children and families to ensure quality services, health follow-up, support in education goals, and program guidance for children and families as needed.
• Have a schedule to regularly be available at center drop off and/or pick up times to support staff and families, i.e., supporting transition and child goal in-kind systems, ongoing communication with family, family partnerships, etc., to support as needed.
• Conduct a minimum of two home visits and two parent-teacher conferences per program year in partnership with the lead teachers of each enrolled family. The first home visit can be done in partnership with the child's teacher
• Work with the Family Service team, Case Manager Supervisor, and the center parent officers, responsible for monthly parent committee meetings/training
• In partnership with the Family Services team, Support program family language and cultural development and literacy plan through parent committee meetings/training, center literacy area, home visits and conferences, family and child goals, and community resourcing and referral
• Provide translation and interpretation in support of program services to children and families
• Serve as a resource within the Head Start program for other staff members and service areas
• Act as a liaison between Head Start, the family, and the community as appropriate
• Complete monthly parent meetings packet and attendance follow-ups required by Family Services Timeline
• Participates in necessary training, workshops, and meetings as scheduled
• Participate in the team-building process within the program by using established communication channels in a constructive and productive manner that enhances the team effort while maintaining confidentiality
• Our agency provides services all over Sonoma County. Must be willing to accept an assignment anywhere in the county.
• Other relevant duties, as assigned

KNOWLEDGE AND SKILLS (Basic to intermediate relates to FOW I, II, or III)

• Knowledge and use of community resources.
• Working knowledge of the principles and practices of adult learning styles.
• Understanding of the principles of bilingual and multicultural education.
• Basic to intermediate personal computer skills with word processing and email experience.
• Strong oral and written communication skills.
• Knowledge of and sensitivity to culturally diverse groups and persons from low-income families.
• Basic to Intermediate skills in reading, analyzing, and interpreting procedures and governmental regulations.
• Basic to intermediate ability to write reports and correspondence. Intermediate ability to effectively present information and respond to questions from groups of parents, children, and staff.
• Basic to Intermediate ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Basic to Intermediate ability to solve practical problems and deal with a variety of situations with good judgment
• Intermediate ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PERSONAL CHARACTERISTICS

• Highly dependable, takes initiative, has good judgment, and is able to function with minimal supervision
• Actively engage in the growth & development of all children and in building partnerships with families.
• Works effectively in a team environment and actively participates in joint problem-solving; willingly cooperates with colleagues

FOW III: Work closely with the assigned FOW to provide support as needed. Oversee all aspects of Family Services in a double classroom center, as assigned; other relevant duties as assigned
Requirements
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
REQUIRED EDUCATION AND EXPERIENCE
FOW I:

• 6 units in Child Development, Human Development, or psychology OR Family Services Credential (or upon hiring must complete within 18 months)
• One year of experience working with families or working with children in a classroom setting.

FOW II:

• 12 units in Child Development, Human Development, or psychology
• Two years experience in a position working with families or working with children in a classroom setting.

FOW III:

• AA or BA, BS in Child Development, Human Development, Family Relations, or related field.
• Three years experience in a position working with families, parents, or adults, preferably in a case management model
• OR: Five years of experience involving a combination of working in the classroom with children and working with parents and families.

In Addition to the above:

• Bilingual, Spanish/English required
• High School diploma or GED or equivalent
• Valid California Driver's License and a properly insured vehicle for use on the job

Prior to beginning work, one must be able to

• Pass the Community Care Licensing criminal record clearance,
• Be up to date on immunizations
• Have a current (within one year) TB clearance
• Have a current Health Screening Report from your primary physician.
• Have a current California Mandated Reporter Certificate (or complete upon hire)
• Have a current CPR/1st Aid Certification (or complete upon hire)

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to sit at a desk and sometimes use a computer. The employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee drives, approximately 10% of the time, to meetings, trainings, and home visits as scheduled throughout the year. The employee spends approximately 30% of the time writing and/or keyboarding.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works mostly inside and sometimes in outside weather conditions. The noise level in the work environment is usually moderate and sometimes noisy.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Sonoma Community Action Network (SonomaCAN) is an Equal Opportunity/Affirmative Action Employer.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Salary Description
$19.93 - $21.17 DOE