Key Account Director

Do you want to be a Key Account Director for an exciting SaaS scale-up company?
Are you curious about what it is like to work for a growth company that's helping organizations make reliable, data-driven decisions faster? Then, you can be the right candidate for Ardoq.
Ardoq is one of the fastest-growing European SaaS companies backed by some of the most renowned technology investors, including EQT and One Peak. In 2022, we raised $125M in our Series D funding round, and in 2023, was named a Leader in the Gartner® Magic Quadrant™ for Enterprise Architecture Tools for the third year running. Our cloud-native platform provides businesses with the insights they need to plan and execute change across their people, projects, processes, applications, infrastructure, and business capabilities. We empower businesses to steer their digital transformation and strategic change initiatives with clarity and confidence.
At Ardoq, we are committed to building a diverse and inclusive workforce, which has helped make Ardoq the Bold, Caring, and Driven company it is today. We pride ourselves on being an equal opportunity employer.
Are we a good fit for your next career step? Apply today, get to know us, and find out.
Key Account Director
Reports to: Vice President of Account Management
We are committed to our future growth and building a global team. Today we're looking for a Key Account Director to join us in our US office. Remote option: For this position, we will consider remote applicants. #LI-Hybrid
As an individual contributor, you will focus on a number of Key Enterprise Customers. You will spend time building relationships within those existing Enterprise customers and you will secure the renewal and drive incremental ARR.
On a typical day, you will:

• You will be responsible for a book of business consisting of Enterprise and Strategic accounts which will typically have high individual ARR
• You will manage that customer portfolio, create new pipeline of upsell and cross sell opportunities opportunities and manage their renewals
• Identify and drive growth strategy across your accounts to meet retention and growth targets.
• Orchestrate a global team which may consist of other departments and external partners to develop a demand generation strategy for your customers. capture all information and metrics in the CRM system
• Work closely with the Customer Success Management team to ensure adoption of the Ardoq platform by realising the value customers planned to ensure, customer retention

We imagine you will bring:

• 10 years of experience within a SaaS provider and are a commercially motivated professional
• Experience achieving your sales targets in an account management/ revenue expansion role with complex Enterprise organizations
• Previous leadership experience would be a bonus as this position is a virtual leadership role across the company
• Experience working directly with CIO and CTO's is required as this role will work with the most senior stakeholders in an organization
• Experience developing a customer governance structure to help a customer get the most from their Ardoq investment

The benefits you'll love:

• Be a part of one of the fastest-growing B2B SaaS companies from the Nordics
• Flexible and hybrid working wherever possible to support your work-life balance
• Vacation that models Norwegian culture (up to 25 days!)
• 401(k) & Paid parental leave
• Enjoy access to comprehensive benefits with multiple coverage options for medical, dental, vision, dental, and annual HDHP contributions. Additional benefits include commuter benefits, Employee Assistance Program (EAP), team events and office activities
• New office in Manhattan with lunch, snacks, coffee and drinks provided
• Employee stock option program
• Personal learning budget for professional growth after six months of employment
• A base salary of $136,000 - $166,000 gross per year that makes 60% of the total OTE package.

At Ardoq, you will work with bold, caring, and driven people, bridging business and IT. So come build the future with us!
Locations New York Remote status Hybrid Remote