TJJD - Case Manager II-III-IV - Institutional - (BWD)

Job Description
HOW TO APPLY
Complete a State of Texas Application for Employment and the following additional forms (available at

1. TJJD Employment Application Supplement (HR-003)
2. Child Abuse Registry Check Consent Form (HR-028)
3. Disclosure of PREA Employment Standards Violation (HR-975)
4. Authorization to Release Information (HR-074)

Failure to complete and submit the above forms will cause delays in your consideration for this position.
Apply Online at and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).
Apply through Work-In-Texas at You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: and can be submitted via email to:
Apply via Email to Send completed application, supplemental questions/forms, and copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).
PLEASE NOTE
Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.
Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.
BENEFITS
State of Texas Benefits and Retirement Information can be found at Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.
GENERAL DESCRIPTION
Performs routine (journey-level) case management work to develop and maintain long-term contact with assigned youth, their families, and providers for medical, social, educational, and related service needs. Work involves completing case file reviews, case planning, family involvement and group service delivery, developing goals, and evaluating outcomes. Performs discharge and release functions to ensure coordination of service delivery throughout the youth's commitment in TJJD.
Works under moderate supervision with limited latitude for the use of initiative and independent judgment. May be required to working in excess of 40 hours per work week, different shift patterns, and be on-call.
Career Path Promotion Opportunity : This position is not included the approved TJJD Case Manager II-IV career path. An employee is hired at this level because he/she does not meet the minimum education and experience requirements for placement on the Case Manager II-IV career path. An employee may promote to Case Manager II without competing for a vacant position after the employee meets: (1) the education and experience requirements for placement on the Case Manager II-IV career path; and (2) the established performance criteria per agency policy (PRS.15.07).
Pre-Service Training Academy Requirement: Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the pre-service training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment.
ESSENTIAL FUNCTIONS
Conducts and completes initial case assessment and file reviews, requests missing documentation as needed, performs stage assessments, and conducts ongoing assessment for assigned caseload.
Completes Case Planning for assigned caseload, applies appropriate strategies to facilitate youth progress and specialized referrals (e.g. additional assessments, Mental Health Treatment Program/Mentally Retarded Offender Program (MHTP/MROP) referrals, Texas Correctional Office on Offenders with Medical and Mental Impairments (TCOOMMI), etc.).
Monitors case load in order to complete transition planning.
Conducts and facilitates required groups for assigned caseload and plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader.
Participates in staff development, including the Agency approved treatment program, group facilitation, Case Management Standards (CMS), and casework training.
Provides individual counseling to assigned caseload and family contacts.
Completes documentation of services, stage assessment data entry, and maintains casework sub-file.
Reads, reviews, and properly applies information found in youth records related to the youth health and safety and to the security of the facility; and provides appropriate information to other staff.
Complies with policies, procedures, rules, and regulations; and prepares and maintains records, forms, and reports.
Reports any presence or perception of racial, ethnic, and/or gender disparities.
Performs a variety of related duties not listed, to be determined and assigned as needed.
Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested timeframes.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.
Qualifications:
MINIMUM QUALIFICATIONS
Requirements for Case Manager II - Pay Level One (1):
Unrelated Bachelor's degree. No experience required.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
One (1) year full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager III - Pay Level Two (2):
Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or other related social sciences field. No experience required.
OR
Unrelated Bachelor's degree, and
Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
Three (3) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager III - Pay Level Three (3):
Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or other related social sciences field, and
Two (2) years of full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
Unrelated Bachelor's degree, and
Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
Five (5) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements for Case Manager IV - Pay Level Four (4):
Master's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or other related social sciences field. No experience required.
OR
Bachelor's degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or other related social sciences field, and
Four (4) years full-time wage-earning experience consisting of any combination of the following: casework or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
Unrelated Bachelor's degree, and
Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Fifteen (15) semester hours of college course work, and
Seven (7) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
OR
High School diploma or equivalent, and
Less than fifteen (15) semester hours of college course work, and
Eight (8) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.
Requirements - All Levels:
• Must be at least 23 years of age.
Related courses or Social Sciences degrees: Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education/teacher certification), or other related social sciences field.
Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.
Any offer of employment is contingent upon acceptable results from the following mandatory
pre-employment requirements:

• drug test;
• finger printing, criminal records check, and TB testing;
• Fitness-for-Duty Assessment which may include both physical and behavior evaluations.

PHYSICAL DEMANDS AND WORKING CONDITIONS
The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Analyzing
Ability to communicate effectively, orally and in writing
Ability to see
Ability to hear (with or without aid)
Ability to perform tactile discernment
Identify colors
Depth perception
Operate motor equipment
Lifting 45 lbs. & over
Carrying 45 lbs. & over
Restraining combative youth
Climbing ladders
Climbing stairs
Pulling
Pushing
Repeated bending
Reaching above shoulder
Walking
Standing
Sitting
Crawling
Twisting
Kneeling
Stooping
Finger/manual dexterity
Dual simultaneous grasping
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
• Child development, particularly adolescent needs.
• Child care practices.
• Case management delivery systems.
• Case management principles, objectives, standards, and methods.
• Program policies and procedures.
Skill in:

• Developing, implementing, and monitoring service and treatment plans.
• Acting quickly in emergencies.
• Working effectively with youth.
• And willingness to physically restrain youth in the appropriate manner.
• Maintaining written files and records.
• Maintaining order and discipline.

• Organizing workloads and setting priorities to carry out assigned tasks in a timely manner.
Ability to:
• Assess youth's needs.
• Coordinate youth's services.
• Monitor program effectiveness.
• Communicate effectively, both orally and in writing.
• Provide guidance to others.
• Establish and maintain effective working relationships with others.
• Work in excess of 40 hours per workweek, different shift patterns, and be on-call.
VETERANS
In order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.
Go to or for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.
Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Social Services MOS Codes.
ADDITIONAL INFORMATION
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center ( you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.
Thank you for considering employment with the Texas Juvenile Justice Department.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.