Family Support Specialist

Job Description
The candidate will work closely with the Restoration Services Manager and Hospital-Based Interventionist to support families affected by gun violence. This involves assisting in the development of a hospital discharge plan and conducting safety assessments with the family. The role requires maintaining regular contact with families, facilitating their connection with community and public aid resources, and participating in the organization of vigils and memorial services.
Key Responsibilities:
Initial Support and Planning: Collaborate with the Restoration Services Manager, Hospital-Based Interventionist, and the family to formulate a hospital discharge plan. Conduct a comprehensive safety assessment for the family.
Family Engagement:

• Phase One (First 72 Hours): Implement safety planning and hospital discharge planning with the family, the Community Safety Team, and Hospital-Based Interventionist.
• Phase Two (2-4 Weeks): Ensure daily communication and at least two in-person meetings per week.
• Phase Three (2-3 Months): Maintain communication every other day and organize weekly in-person contact.

Community and Public Aid Resources: Link families with community-based well-being and mental health resources, and assist them in accessing public aid such as Medicaid, SNAP, TANF, and victim services.
Event Support: Collaborate with the Restoration Services Manager to assist in organizing vigils, funerals, and memorial services as required.
Team Collaboration: Participate in meetings with the Care Team for case reviews and attend regular supervision meetings with the Restoration Services Coordinator to discuss workload, achievements, and challenges.
Professional Development: Attend all mandatory meetings, training sessions, and professional development opportunities.
Requirements
Commitment to Social Justice: A strong commitment to understanding and dismantling systems of oppression affecting communities of color.
Value Orientation: Recognize the inherent worth of young individuals and their boundless potential.
Restorative Justice: Maintain a restorative justice approach in interactions with staff, partners, and participants.
Personal Attributes: Be self-aware, proactive, adaptable, and a team player capable of managing competing priorities.
Professional Skills: Exhibit proficiency in mainstream office software (e.g., G Suite), with exceptional oral and written communication skills, including proactive communication.
Confidentiality: Ensure the utmost discretion in handling confidential information and maintaining database security.
Administrative Skills: Willing and able to perform routine administrative tasks.
This role demands a flexible, self-motivated individual who is dedicated to supporting families in crisis and committed to social justice.
Benefits

• Flexible schedule
• 401k
• Aetna Health, Dental, Vision Insurance
• Flexible Spending Account
• Short Term and Long Term Disability
• Voluntary Insurance
• 100k employer paid life insurance
• Employee Assistance Program
• Employee Discount Program
• Fin Fit- Financial literacy services
• Metlife Legal Plans
• Generous PTO