Account Manager I, Pediatric Endocrinology - Boston

Purpose and Scope

Under limited supervision, the AMP is responsible for achieving sales objectives in assigned territory through the development, maintenance, and enhancement of the business. These customers include Pediatric Endocrinologists, nurses, pharmacists, pharmacy and therapeutics groups, teaching institutions, private and federal hospitals, and formulary committees. The AMP is responsible for ensuring customer’s clinical conviction in the product and seeing the sale through to its conclusion by providing sufficient training and ongoing customer service. The AMP will develop territory business plans and work with the sales management team to maximize the impact of sales and marketing plans and tactics.

Essential Duties & Responsibilities

1. Develop and maintain business relationships with targeted physicians, health care providers, and customers focusing on the promotion of Tolmar products.
2. Create, maintain, and increase sales within designated territory by influencing the prescribing habits of the targeted audience.
3. Call on health care providers and health-related organizations within assigned territory.
4. Strategically identify and develop relationships with non-prescribing health care providers that influence decision-making in accounts such as CEOs, CFOs, Nurse Navigators, injecting nurses, Medical Assistants, office managers, and personnel.
5. Understand buy and bill, Group Purchasing Organizations, IDNs, and other health organizations in geography.
6. Communicate and partner regularly with other AMPs to successfully manage accounts that overlap across multiple geographies.
7. Evaluate and monitor sales data reports weekly to manage business needs promptly and effectively.
8. Demonstrate advanced business acumen and granular account acumen management skills.
9. Follow up on leads among offices that have expressed interest in learning more about the Company’s products.
10. Convert potential leads to active users, and provide or arrange for necessary training of those offices.
11. Demonstrate thorough knowledge of products by effectively communicating appropriate clinical, technical, therapeutic, disease state, and product information to customers.
12. Successfully promote the appropriate on-label use of approved products.
13. Develop and deliver informative sales presentations based on individual customer needs to maximize sales of the product portfolio.
14. Maintain up-to-date database to document sales call information, trends, future call objectives, sampling data, and overall territory performance.
15. Complete routine reports and be compliant with industry, regulatory, and company guidelines.
16. Prepare annual business plans and conduct quarterly analysis of the territory performance vs. plan.
17. Attend and represent the Company at trade shows and community events, as appropriate.
18. Attend and travel for Company meetings.
19. Manage usage and inventory of promotional items to be given away to offices.
20. Abide by Administrative Expectations as defined by AMP SOPs: Submit expense reports regularly as outlined, enter sales calls in CRM system daily or as indicated by Regional Sales Director, enter company car mileage weekly, maintain company car as required by Fleet Maintenance.
21. Manage promotional budget effectively and in a compliant manner.
22. Manage relationships internal and external of the Company to support pull through of business.
23. Partner with different departments in the Company as the business requires.
24. Abide by the Company’s email and communication SOPs.
25. Perform various other duties as assigned.
26. Regular and punctual attendance is an essential function of the job. It is expected that our sales force is “in the field” calling on customers from 8:00am to 5:00pm each day.

Knowledge, Skills & Abilities

1. Knowledge of Microsoft Office products including Outlook, Word, PowerPoint, and Excel.
2. Excellent interpersonal, written, and verbal communication skills.
3. Excellent analytical skills and proven strategic thinker.
4. Advanced skill in organization and follow-up.
5. Skill in negotiation and selling techniques with demonstrated accountability in executing sales plans.
6. Aptitude for learning technical and scientific product relation information.
7. Highly motivated for success with a “can do” attitude.
8. Ability to work independently.
9. Ability to manage multiple projects both inside and outside the organization.
10. Ability to work with multiple interruptions and tight deadlines.
11. Ability to execute effective business plans for assigned territory.
12. Ability to develop working relationships with both internal and external customers and work as a team player with employees at all levels.
13. Ability to take initiative in the absence of precise direction.
14. Ability to demonstrate good judgment, discretion, and compliance with industry ethical guidelines.
15. Demonstrates assertive selling techniques including asking for business on every call.

Core Values

1. This role is expected to operate within the framework of Tolmar’s Core Values:
2. Consistently operate with the highest standards of ethics and compliance.
3. Take ownership of your actions, success, and setbacks.
4. Respect each other and understand that honest collaboration is at the heart of our company success.
5. Go the extra mile to make things happen.
6. Be committed to all we do and the patients we serve.
7. Embrace change with enthusiasm.
8. Strive to learn about and understand the needs of customers and patients, and take action with great speed and efficiency no matter the task.

Education & Experience

1. Bachelor’s degree in science, business, or related field.
2. 3 or more years of successful business-to-business sales experience.
3. Specialty Pharmacy understanding helpful.
4. Buy-and-bill sales experience preferred.
5. Clinical experience helpful.
6. Consistent track record of exceeding sales quotas.
7. Ability to be approved and insured to drive company car including valid driver’s license and good driving history.
8. Reside centrally within the territory.

Working Conditions

1. Office environment; requiring sitting and standing.
2. Overnight travel is required up to 50-75%.
3. Ability to lift 50 pounds.
4. Travel by air as required.
5. Availability to work extra hours and on weekends as necessary.

Compensation and Benefits

1. Bonus eligible.
2. Benefits information:

Tolmar compensation programs are focused on equitable, fair pay practices including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidates qualifications and experience.

Tolmar is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.