Community Office Manager

Hometown America is committed to creating and maintaining a workplace in which all team members have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in Company policy and the ways in which we do business at Hometown America, and it is an important principle of sound business management. We're seeking to create a diverse work culture that closely matches the diversity of our client base.
Hometown America has a unique opportunity available for a Community Officer Manager at one of our properties located near Calverton, NY.
As the Community Officer Manager you will:

• Assisting the community manager with financial management, rent collection and expense control;
• Ensuring positive resident relations through excellent customer service and resident events and communications;
• Performing duties relevant to home sales and leasing;
• Performing administrative tasks, including answering phones, creating resident files and paperwork.

To be successful in this role, Hometown America looks for the following attributes and/or transferable experience and skills acquired in a different industry or in a different context:

• Prior customer service experience required; property management experience a plus.
• Prior sales and/or leasing experience;
• Proficiency with computer software programs, including Microsoft Office products and web-based applications.
• Excellent organizational, customer service and verbal/written communication skills.
• The ability to manage multiple tasks, while ensuring that customers feel welcome and "at home" in order to portray a positive Company and community image and facilitate a positive start to the home buying process.
• Our hiring process includes criminal background and driving record checks.
• A current, valid driver's license from the state where the community is located is required before driving a company-owned vehicle or before driving a personal vehicle on company business;
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer:

• Competitive wages
• Benefits package, complete with comprehensive medical, dental, and vision coverage
• Health and dependent care flexible spending accounts
• 401(k) with 20% company match
• Life and disability insurance
• Paid time off (2 weeks of vacation in your first year, plus personal days, sick pay and 9 company-paid holidays)

Why Work at this company?
The culture at Hometown America is one of shared values and vision. The company embodies its core values - accountability, communication, empowerment, integrity, service, and inclusion - each and every day. Hometown America's fantastic leadership team provides training opportunities, resources to perform the job and continued education to succeed. Each of our employees knows they can impact positive change and make a difference in everything they do. From improving the lives of our residents to directly contributing to the success of the company, we foster an entrepreneurial spirit with a constant focus on our customers and our team.
Hiring Company Description:
Hometown America is a privately held real estate investment firm and is a leader in the manufactured housing sector. Hometown owns and operates over 125 communities in the United States and Australia. Our dynamic, entrepreneurial real estate company has been recognized as a premier operator in the industry.
Hometown's award-winning properties are known nationwide for their quality amenities, professional on-site management, and affordable lifestyle and community living for our residents.
Community teams deliver the highest level of customer service to enhance quality living experiences and create inspiring lifestyles for residents. We are committed to creating long-term value for our residents and through that success, value for our team members. Enriching lives is our business - why not make it yours?
We invite you to learn more about our company and communities by visiting our company website at
Hometown America is an equal opportunity employer.