Customer Service Logistics

Customer Service and Logistics Representative

Fort Lauderdale, FL $22-$25/hr, non-exempt Direct, Full-Time Hybrid Food Industry

ABOUT THE ROLE

This role will report to the Director of Sales and Marketing at a leading global food company.

WHAT YOU WILL BE DOING

• Daily email correspondences with warehouse & customers
• Receive and process customer POs to warehouse
• Create final invoicing, credit memos and corresponding documents to the customer.
• Coordinate transportation of delivered shipments, using approved carriers.
• Updating daily sales and order logs.
• Manage EDI functions, including coordination of new customer setup, electronic order receipt and transmission of electronic invoices
• Solve QC and QA related issues for customers along with QA dept.
• Deliver information to customers in a timely manner.
• Work with imports team to ensure inventory levels are kept within safety levels
• Daily and weekly reporting of invoicing status to VP and Director of Sales for Club

WHAT YOU NEED TO HAVE

• Reporting Skills
• Administrative Writing Skills
• Microsoft Office Skills (Outlook, Excel, Word, PowerPoint)
• Excellent written and verbal communication skills
• Strong Organizational Skills, Managing Processes, Computer savvy, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control, Customer Service Orientation, Teamwork
• EDI/SPS Commerce experience preferred