Customer Service Representative - Veterinary Experience
Lakeview Pet Hospital
Oklahoma City, OK
Now hiring EXCEPTIONAL people for our team!
Disclaimer: This is NOT a boring office job, if you are a high-performing individual who is a compassionate people person and likes a daily challenge...keep reading!
Lakeview Pet Hospital is seeking to hire a Full-Time or Part-Time Client Service Representative/Receptionist to join our team at our thriving and expanding practice in Oklahoma City, OK.
Our WHY "To constantly push the boundaries of superior service and medical excellence. To make a difference in the lives of pets and people." Our CULTURE is what sets Lakeview Pet Hospital apart, both for our staff and our clients. We are a family-owned business with a high emphasis on honesty and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care as we are. Lakeview Pet Hospital is a well-established and full-service AAHA Accredited and Fear Free Certified Practice in NW Oklahoma City. Our busy four-doctor practice specializes in companion animal medicine and we're looking for great people who want to make a difference in the lives of pets and people in our brand new state-of-the-art facility.
We are seeking to hire a Full-Time/Part-Time Veterinary Receptionist/Client Service Representative . Our team requires someone with proven loyalty and integrity. Ideal candidates have two or more years of customer service experience, be tech savvy, love working with people (and pets too!), and have a willingness to learn. Previous face-to-face customer experience is preferred. This job requires someone who is a critical thinker and possesses problem solving skills for daily challenges. We desire someone who excels at communication, can receive feedback and has situational awareness skills. Must be able to maintain calm under pressure, and capable of handling and diffusing emotional situations. A drive to continually improve their knowledge and skillset is a must, as we constantly want to enhance the veterinary experience for our clients and our patients.
Hours of Operation: M-F 7:30AM-6:00PM, Sa 8:00AM-4:00pm. Weekends rotate. We are needing 35-40 hours of availability. We are open to a Part-time position that meets the needed days and hours.
Benefits:
• Competitive Pay (Negotiable on experience)
• 401K/Retirement matching (pending eligibility)
• Full Benefits (health/vision/dental)
• Mental health resources
• Flexible Schedule (Saturday rotation)
• Company uniforms
• Discounted food & services
• Awesome work team!
Why choose us? Here's why our employees love working here: work-family, respectful culture, work-life balance, learning environment, relationships (peer & boss), high-standards/relaxed atmosphere, striving to grow together, supportive team, hands-on training, education opportunities & amazing clients...want to know more, call at 405-848-2483 or visit to learn more about us.
At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:
• Comprehensive medical, dental, and vision insurance
• 401(k) matching
• Generous holidays and paid time off
• Career development programs
• Robust health and wellness initiatives
• Employee referral bonus programs and much more!
AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.