Bursar/Director of Student Accounts

Position

Bursar/Director of Student Accounts

Division:

Business and Finance

Department:

Accounts Receivable

Reports to:

Comptroller/Associate Vice President of Business & Finance

Position Summary

The Director of Student Accounts is responsible for planning, developing, managing, and administering programs that support the billing and collection of revenue and provide accurate student-related financial accounting. Ensure timely, accurate reporting of the financial and cash activity of the institution. Accurately assess and effectively collect fees. Responsible for interfacing the college’s systems with third-party vendors for student financial activities. Manage staff with responsibilities for student and non-student accounts receivable transactions. Safeguard the institution's property and provide superior service to students, employees, and other customers. Efficiently allocate resources to fulfill the obligation of the department to the institution and governing bodies. Performs other job-related duties relative to the area of responsibility.

Essential Duties & Responsibilities

The results you will deliver each day that matter most!

• Overseeing all aspects of accounts receivable and managing student accounts and the cashier's office.
• Supervising full-time employees, including cashiers, and part-time employees, including student assistants assigned to student accounts receivable.
• Developing proficiency in the use of accounts receivable systems in use by the College.
• Maintaining student accounting records in the system in use by the College.
• Coordinating and overseeing accounts receivable function during payment due dates, final registrations, administrative change dates, and telephone queue coverage including planning and scheduling work assignments to ensure adequate personnel coverage and performance of duties.
• Overseeing the refund process and ensuring student refunds are accurate, timely and in accordance with all local, state, and federal regulations.
• Developing and maintaining training materials for use by departmental and other personnel with access to student account records within the system in use by the College.
• Training departmental and other personnel in accounts receivable policies, procedures, operations and in use of accounts receivable systems in use by the College.
• Responsible for 1098-T reporting, third-party billing, reporting of exemptions and waivers, and other local, state, and federal reporting requirements.
• Working with the registrar’s office to complete the drop process for non-paid registered students.
• Investigating student account problems and resolving issues.
• Coordinating collection efforts and reporting on past due student account balances including review of aged trial balances and third-party account balances.
• Acting as the liaison between the College and providers of outsourced services including refund disbursement providers, collections agencies, and others.
• Preparing documentation of accounts receivable policies and procedures for general departmental use and audit support.
• Acting as student accounts receivable contact during the annual audit and preparing reconciling schedules, special reports, and other documentation as necessary.
• Communication with various College departmental personnel to ensure the accounts receivable function coordinates and cooperates with departments across campus to meet strategic goals.
• Attending meetings and serving on various committees as a representative of Business and Finance and student accounts receivable.
• Preparing special reports as requested by the director, accounting services/controller.
• Performing other duties as assigned by the director, accounting services/controller.

Education/ Experience

What you will need to be successful!

• Bachelor’s degree in business administration or related field from an accredited college or university required.
• 3 to 5 years related management experience in an accounts receivable position required.
• Excellent oral and written communication, organizational, interpersonal, and administration skills essential.
• Must be able to work independently and as part of a team and be adaptable to changing job requirements and deadlines. Must be open to assisting other areas as needed within the Business and Finance Office.
• Experience at higher education institutions preferred.
• Preferred Jenzabar experience.

Life at Livingstone College

Why we believe you will love working at Livingstone College!!

Livingstone College is a private, four-year liberal arts institution founded in 1879 by the African Methodist Episcopal Zion Church. Secured by a strong commitment to quality instruction, the College offers excellent liberal arts and religious education programs for students designed to develop their potential for leadership and service to a global community.

About Livingstone College: Livingstone.edu

Livingstone College is an equal opportunity employer that employs qualified individuals based upon job related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation or any other classification proscribed under applicable federal, state or local law. Livingstone College complies with all laws regarding reasonable accommodation for disabled candidates and employees. Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract.