Are you ready to lead a high-performing team and grow with one of the fastest-growing companies in the green industry? At Virginia Green, we are committed to excellence and continuous growth. As a Sales Manager, you will play a pivotal role in shaping the future of our business. The right candidate will not only lead and coach our dynamic sales team but also have the opportunity to expand the department as the company grows. We value innovation, leadership, and a passion for achieving results—and we offer room for career advancement for those who excel.
Reporting directly to the VP of Sales and Marketing, this role is perfect for a driven leader ready to build, inspire, and develop a team while making an immediate impact on the company’s success.
Since 2004, Virginia Green has built the largest locally owned and award-winning lawn care company in Virginia with 6 branches, 300+ associates and growing. We provide the very best lawn care services, including lawn fertilization, weed control applications, tree and shrub care, aeration and seeding and more. If you want to be a part of a winning team, then look no further! We offer a collaborative team environment, competitive compensation, and benefits package.
Primary Responsibilities
· Develop and implement sales strategies to achieve KPIs, including upselling and cross selling all services.
· Manage and coach the Inside Sales Team, adjusting telemarketing and dial campaigns as needed to meet goals.
· Analyze data and KPIs to make informed decisions, optimize performance, and improve sales processes.
· Ensure CRM accuracy by verifying job entry information and maintaining clear documentation.
· Collaborate across departments, including branches, marketing, and operations, to align sales efforts with company goals.
· Handle escalated customer issues to ensure positive outcomes and maintain high service standards.
· Set and manage sales forecasts, revenue targets, and expense budgets while preparing reports for leadership.
· Lead and participate in the hiring process and forecast hiring needs based on sales growth.
· Drive innovation in sales processes by adopting new tools and strategies to improve efficiency and customer engagement.
Required Qualifications / Attributes
· Experience in high-volume call centers or telemarketing environments is strongly preferred.
· Strong proficiency in CRM software and sales analytics tools.
· Knowledge of the Green Industry and experience in upselling services is highly desirable.
· Ability to manage a team of 15+ people, oversee complex sales projects, and collaborate with cross-functional teams.
· Budget management experience, with the ability to develop and track revenue forecasts and expense budgets.
· Demonstrated ability to handle customer escalations, ensuring a customer-first approach to service and retention.
· Strong communication skills with the ability to present sales metrics and strategies to all levels of the organization.
· Must be able to work 40 hours per week with flexibility for overtime and weekends as necessary.
· Must be 21 years of age or older.
Education and Experience
· Bachelor’s degree in Business, Marketing, or a related field preferred.
· 5+ years of sales experience, including 3+ years in a management role preferably in a call center.
Minimum Physical Requirements
· Ability to sit for extended periods.
· Ability to use computer keyboard and monitor for extended periods.
· Ability to lift approximately 15-20 lbs.
*Virginia Green is committed to a diverse and inclusive workplace. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability or other legally protected status.