We have multiple openings for Wireless LAN/XE Specialist_ Remote Role . Please read further about the job profile:
Job Title: Wireless LAN/XE Specialist
Location: 100% Remote
Type: W2 Contract only
Role Overview:
As a Technical Consulting Engineer, you will provide remote technical support for Cisco Wireless platforms, including C9800 WLC, C91xx, AIR-3800 APs, and Cisco Prime Infrastructure within customer production networks. You will collaborate closely with cross-functional teams, including HTOMs, HTEs, NCEs, SEs, and the Service Delivery Manager (SDM), to ensure timely resolution of customer cases and foster strong relationships with internal peers and customers.
Qualifications:
- Bachelor’s degree in a technical field (Computer Science, Electrical Engineering preferred) or equivalent experience.
- 3-5 years of related experience in technical support or consulting.
- In-depth technical knowledge of:
- Cisco IOS-XE Catalyst Wireless LAN Controllers
- Cisco Wireless Access Points (COS Access Points)
- Cisco Prime Infrastructure and BLE technology
- Proficiency in analyzing and configuring medium to large enterprise networks.
- Strong ability to isolate and resolve problems independently.
About Trident- Trident Consulting is an award-winning IT/engineering staffing company headquartered in San Ramon, CA. We were recently ranked #45 in SF Business Times fastest-growing private companies in California and also ranked #180 in the Inc 5000 fastest-growing private companies in America.
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