Program Services Coordinator

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

Required Application Materials

All applicants are required to submit:

1. A completed online District application form (go to to complete the application and to apply for this position).
2. A resume that details all relevant education, training, and other work experience.
3. A cover letter of no more than 3 pages that addresses the applicant’s cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant’s qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills, and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:

SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email:
Web Page:

Position Information

Posting Number: 20141775S

Position Title: Program Services Coordinator

Department: Community Fitness

Percentage of Full Time: 100%

FLSA: Non-Exempt (accrues overtime)

Months per Year: 12

Min Salary: $77,052 (annual)

Max Salary: $98,304 (annual)

Position Overview

Under direction, the Program Services Coordinator assists in the planning, coordination, and implementation of services, such as student recruitment, orientation, job skills assessments and job placement, special events, tours, individual and specialized programs and other support for current and potential program participants. Public contact is extensive and can include students, staff, other educational institutions, community and business representatives, governmental agencies and the general public, for the purpose of exchanging program information and services.

Duties and Responsibilities

• Exchanges information with students, staff, other educational institutions, community and business representatives, vendors, governmental agencies and the general public regarding a variety of college programs, services, eligibility requirements, policies, timelines, required forms and other information.
• Travels to various off-site locations to confer with high schools, community service organizations, governmental agencies, businesses and other entities, and to recruit students into a college program.
• Makes presentations to small and large groups as a program and college representative.
• Participates in planning and implementation meetings with college and outside groups and representatives.
• Plans, conducts, and participates in tours, job fairs, and program services in conjunction with management, faculty and other staff.
• Coordinates logistics and establishes timelines, required materials, online support services, facilities, publicity, and other program and event needs.
• Plans joint events with other college departments and programs, and with outside business and community representatives.
• Serves as liaison between student program participants and various instructional and student services departments.
• Interprets language on student forms and printed information.
• Refers students to community, business, governmental, and other resources.
• Conducts follow-up to determine student needs and available program services.
• Directs and coordinates the work of student assistants, test proctors, and other staff as assigned.
• Assists students in determining existing job skills and the skill requirements of various career opportunities.
• Coordinates the administration of career assessments and diagnostic surveys.
• Meets with potential employers to identify current and future job placement opportunities, and to develop and modify jobs to provide suitable employment for students and other program participants.
• Coordinates introductions and follow-up for student job placements.
• Refers students to career and other counselors, instructional programs and to other college offices as appropriate.
• Researches and compiles statistical, narrative, financial, demographic and other data for regular and special reports to track program participation, recruitment effectiveness, student follow-up, retention and transfer rates, program evaluation criteria, career resources and job availability, employer profiles, and other information.
• Enters, modifies, and retrieves online data.
• Uses a variety of software to compose, format and prepare correspondence, memoranda, publicity materials, surveys, brochures, flyers, bulletins, reports, presentations, and other materials.
• Sets up and maintains confidential and other files.
• Plans and coordinates lay-out, graphics, photography and other artwork, editing, printing, multimedia enhancements, web page information, distribution and other services in conjunction with other staff, students and/or vendors as appropriate.
• Performs other related duties as assigned.

Minimum Qualifications

• Bachelor’s degree in business administration, sociology, human resources, or a closely related field OR an equivalent combination of education and experience.
• Successful experience of increasing responsibility in an education, social services, human resources or related area.
• Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff.
• Experience with program planning, implementation and evaluation.
• Experience with training and leading the work of others.
• Experience with research, formatting, assessment and preparation of data for reports and other materials.
• Experience with the use of a variety of computer software to track and monitor data.
• Demonstrated skills in oral and written communication, including public speaking.
• Demonstrated skill in multi-tasking, prioritizing workloads, and working independently.
• Demonstrated skill in working as part of a team.

Knowledge, Skills and Abilities

• Knowledge of specific program and related college services available to students and other potential participants.
• Knowledge of applicable and available community, business, governmental, and educational resources.
• Skill in oral communication, including public speaking.
• Skill in written communication.
• Skill in short- and long-range program and event planning, program and event implementation, coordination, and evaluation.
• Skill in interviewing, assessment, and evaluation.
• Skill in sensitive, respectful and effective communication with people from diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds.
• Skill in establishing and maintaining effective and efficient working relationships.
• Skill in research, compiling, and formatting a variety of data for reports.
• Skill in the use of Microsoft Office Suite and web-based content management systems.
• Ability to work effectively as part of a customer service team.

Physical Requirements

This classification requires individual, small and large group interaction; patience, tact and sensitivity; good memory and attention to details; multiple-tasking and prioritization; flexibility and adaptability; data analysis and comparison; oral and written communication; and teamwork in order to perform the essential functions.

Preferred Qualifications

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

Open Date

Open Date: 04/12/2024

First Review Date

First Review Date: 06/10/2024

Close Date

Open Until Filled: Yes

Conditions of Employment

Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions).
2. Submit verifications of prior employment.
3. Satisfactory references.
4. Successfully being cleared for employment through the background checking process.
5. Present original documents for proof of eligibility to work in the United States.
6. Approval of your employment by the SMCCCD Board of Trustees.
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment).

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Accommodations

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our: Applicant Reasonable Accommodation Request Form

Annual Security Report

San Mateo County Community College District’s (SMCCCD) 2022 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. The 2022 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you a current or former employee of a CalPERS agency?
  • Yes
  • No
• * If yes, are you a CalPERS retiree?
  • Yes
  • No
• * Do you possess a Bachelor’s degree in business administration, sociology, human resources, or a closely related field OR an equivalent combination of education and experience?
  • Yes
  • No
• * Can you demonstrate successful experience of increasing responsibility in education, social services, human resources or a related area?
  • Yes
  • No
• * Can you demonstrate cultural competence, a sensitivity to, and an understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff?
  • Yes
  • No
• * Have you had work experience that includes program planning, implementation, and evaluation?
  • Yes
  • No
• * Do you have experience with training and leading the work of others?
  • Yes
  • No
• * Can you demonstrate skill in researching, formatting, assessing and preparing data for reports and other materials?
  • Yes
  • No
• * Do you have experience with the use of a variety of computer software to track and monitor data?
  • Yes
  • No
• * Can you demonstrate skill in oral and written communication, including public speaking?
  • Yes
  • No
• * Can you demonstrate skill in multitasking, prioritizing workloads, and working both independently as well as part of a customer service team?
  • Yes
  • No