Marketing Specialist
Long Island, NY
Yardi
is looking for a dynamic and customer-focused Marketing Specialist to join our
REACH by RentCafe team, a leading digital marketing agency. In this role,
you'll build and maintain strong client relationships while delivering marketing strategies and website support. You will manage creative projects
from concept to completion, ensuring timely delivery and exceptional service.
If you have a background in marketing, strong technical proficiency, and a
talent for project management and client communication, we encourage you to
apply and be part of our innovative team!
What
You'll Do:
- Develop and
maintain strong client relationships, particularly focusing on their marketing
strategies and website support needs - Deliver
outstanding customer support via phone and email, addressing updates, changes,
troubleshooting issues with RentCafe websites, and ensuring client satisfaction - Manage multiple
creative projects by communicating assets required, key milestones and
associated timelines, and providing best practice recommendations for marketing
and website support - Set clear
expectations with clients surrounding creative project workflow, project
milestone deadlines, and framework functionality - Provide
exceptional consultation by listening to clients' business needs and offering
strategic marketing solutions, especially in social media - Train clients in
new product features, functionality, and best practices to ensure effective use
of our products - Effectively
troubleshoot website issues, demonstrating strong problem-solving skills, and
providing thorough documentation for any escalated cases - Help with QA of
marketing issues as they arise, ensuring accuracy and meticulous attention to
detail - Demonstrate
excellent time management skills and attention to detail, particularly during
QA processes - Build rapport
with clients, anticipate their business needs, and proactively provide
marketing and website support solutions - Be an integral
part of our outstanding team, collaborating closely with RentCafe Marketing
Support team members across the United States - Maintain a
friendly and cooperative communication style, fostering a collaborative work
environment
Who You Are:
- Bachelor's
degree in Marketing, Communications, Fine Arts, or related degree - Ability
to learn quickly and understand multi-family marketing best practices - Strong
ability to consult on best practices and manage client expectations
effectively - Exemplary
creative project management skills including time management and task
prioritization - Experience
with Excel and/or Google Sheets - Desire
to contribute to the group's knowledge and growth, being a supportive and
proactive team player - Knowledge
of current website content management systems - Articulate
written and verbal communication skills - Phenomenal
customer service skills and desire to go the extra mile - Excellent
attention to detail - Adherence
of processes and defined best practices - Great
people skills and the ability to be personable and professional - Flexibility,
and the ability to manage changing priorities while still operating
efficiently - Masterful
organization skills
Helpful
to Have:
- Previous digital
marketing experience - Adobe Suite
experience
Real
Estate runs on Yardi. About us:
As a leading
digital marketing agency owned by Yardi, we provide consultative partnerships
to our customers. Our focus is on delivering exceptional digital marketing
expertise, strategic direction, and hands-on execution. We've created a team of over 9,000
employees in over 40 locations around the globe dedicated to making great real
estate software products.
At REACH, we are passionate about
marketing technology and believe in creating a work environment that is both
fulfilling and enjoyable. Our team is committed to delivering marketing
excellence to our customers while fostering the growth and development of our
employees.
Discover the Yardi Difference:
Yardi
is more than just a software company - we are dedicated to creating a positive
impact in our communities. Annually, Yardi extends philanthropic support to
organizations chosen by our employees. Our team has contributed to over 350
nonprofits globally, demonstrating our commitment to various causes and
communities.
Our
award-winning culture, consistently recognized by Glassdoor's prestigious
"Best Place to Work", fosters support, collaboration, and growth. We
prioritize your well-being with comprehensive benefits, including 100% paid
employee medical premiums, company profit-sharing plan, and flexible work
arrangements.
Join
Yardi and be part of a company that empowers, inspires, and celebrates success.
#YardiCulture #BestPlaceToWork #YardiCareers
Annual compensation range: $72,800 - $81,900
All submissions for open
positions should be received through Yardi's applicant portal, accessed from
Yardi's corporate website.
EOE/Race/Gender/Disability/Vets
*sk
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