Marketing Specialist

Marketing Specialist

Long Island, NY

Yardi
is looking for a dynamic and customer-focused Marketing Specialist to join our
REACH by RentCafe team, a leading digital marketing agency. In this role,
you'll build and maintain strong client relationships while delivering marketing strategies and website support. You will manage creative projects
from concept to completion, ensuring timely delivery and exceptional service.
If you have a background in marketing, strong technical proficiency, and a
talent for project management and client communication, we encourage you to
apply and be part of our innovative team!

What
You'll Do:

• Develop and
  maintain strong client relationships, particularly focusing on their marketing
  strategies and website support needs
• Deliver
  outstanding customer support via phone and email, addressing updates, changes,
  troubleshooting issues with RentCafe websites, and ensuring client satisfaction
• Manage multiple
  creative projects by communicating assets required, key milestones and
  associated timelines, and providing best practice recommendations for marketing
  and website support
• Set clear
  expectations with clients surrounding creative project workflow, project
  milestone deadlines, and framework functionality
• Provide
  exceptional consultation by listening to clients' business needs and offering
  strategic marketing solutions, especially in social media
• Train clients in
  new product features, functionality, and best practices to ensure effective use
  of our products
• Effectively
  troubleshoot website issues, demonstrating strong problem-solving skills, and
  providing thorough documentation for any escalated cases
• Help with QA of
  marketing issues as they arise, ensuring accuracy and meticulous attention to
  detail
• Demonstrate
  excellent time management skills and attention to detail, particularly during
  QA processes
• Build rapport
  with clients, anticipate their business needs, and proactively provide
  marketing and website support solutions
• Be an integral
  part of our outstanding team, collaborating closely with RentCafe Marketing
  Support team members across the United States
• Maintain a
  friendly and cooperative communication style, fostering a collaborative work
  environment

Who You Are:

• Bachelor's
  degree in Marketing, Communications, Fine Arts, or related degree
• Ability
  to learn quickly and understand multi-family marketing best practices
• Strong
  ability to consult on best practices and manage client expectations
  effectively
• Exemplary
  creative project management skills including time management and task
  prioritization
• Experience
  with Excel and/or Google Sheets
• Desire
  to contribute to the group's knowledge and growth, being a supportive and
  proactive team player
• Knowledge
  of current website content management systems
• Articulate
  written and verbal communication skills
• Phenomenal
  customer service skills and desire to go the extra mile
• Excellent
  attention to detail
• Adherence
  of processes and defined best practices
• Great
  people skills and the ability to be personable and professional
• Flexibility,
  and the ability to manage changing priorities while still operating
  efficiently
• Masterful
  organization skills

Helpful
to Have:

• Previous digital
  marketing experience
• Adobe Suite
  experience

Real
Estate runs on Yardi. About us:

As a leading
digital marketing agency owned by Yardi, we provide consultative partnerships
to our customers. Our focus is on delivering exceptional digital marketing
expertise, strategic direction, and hands-on execution. We've created a team of over 9,000
employees in over 40 locations around the globe dedicated to making great real
estate software products.

At REACH, we are passionate about
marketing technology and believe in creating a work environment that is both
fulfilling and enjoyable. Our team is committed to delivering marketing
excellence to our customers while fostering the growth and development of our
employees.

Discover the Yardi Difference:

Yardi
is more than just a software company - we are dedicated to creating a positive
impact in our communities. Annually, Yardi extends philanthropic support to
organizations chosen by our employees. Our team has contributed to over 350
nonprofits globally, demonstrating our commitment to various causes and
communities.

Our
award-winning culture, consistently recognized by Glassdoor's prestigious
"Best Place to Work", fosters support, collaboration, and growth. We
prioritize your well-being with comprehensive benefits, including 100% paid
employee medical premiums, company profit-sharing plan, and flexible work
arrangements.

Join
Yardi and be part of a company that empowers, inspires, and celebrates success.
#YardiCulture #BestPlaceToWork #YardiCareers

Annual compensation range: $72,800 - $81,900

All submissions for open
positions should be received through Yardi's applicant portal, accessed from
Yardi's corporate website.

EOE/Race/Gender/Disability/Vets

*sk