Membership Advisor

Job Details
Job Location
7781 Rndllstwn Liberty Rd - Randallstown, MD
Position Type
Full Time
Description
Your purpose
We are looking for a dynamic and motivated Membership Advisor to join our team. In this role, you'll engage with the community, drive membership growth, and provide exceptional service to our members. If you have strong communication skills and a passion for fitness, apply today!
Compensation
At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses. This is a part-time, hourly position.
Core Job Duties

• Marketing Events: Coordinate, manage, and participate in marketing-related events.
• Community Engagement: Build relationships with local businesses to generate leads and new memberships.
• Lead Generation: Partner with the General Manager to generate corporate sales leads.
• First Impressions: Create a positive first impression for all members and guests.
• Facility Maintenance: Help maintain a clean and operable facility that exceeds company standards.
• Goal Contribution: Understand and contribute to monthly and quarterly goals and objectives.
• Facility Tours: Conduct engaging "Quick Looks" around the facility.
• Membership Sales: Generate new memberships and personal training clients.

• Member Retention: Help retain members by addressing and escalating questions and concerns promptly.

• Data Management: Maintain accurate data entry in all written and electronic forms.
• Effective Communication: Communicate confidently via written, phone, and in-person interactions.
• Program Presentation: Present YouFit membership and personal training programs with confidence.
• Ongoing Training: Commit to ongoing training and development for self improvement and assisting in team development.
• Self-Motivation: Demonstrate self-motivation and a strong work ethic.
• Customer Service: Provide exceptional customer service to all clients.
• Team Collaboration: Collaborate effectively with YouFit team members, including club and managerial staff.
• Brand Ambassador: Represent YouFit Gyms professionally in attire, professionalism, and attitude.
• Computer Literacy: Demonstrate Intermediate computer literacy skills for use of job-related software and technology

• Additional Duties: Perform other job-related duties as assigned by your supervisor.

Position Requirements

• Must be at least 18 years of age
• Experience providing outstanding customer service
• Experience in sales and lead management
• Effective English communication skills. Fluency in multiple languages is favored
• Passionate about fitness and dedicated to providing exceptional customer service
• Proficient in multitasking, driven by self-motivation and a strong work ethic
• Committed to continuous personal development

Physical Demands

• The physical demands described here represent those that must be met by a team member to perform the essential functions of this role successfully. While performing the duties of this role, the team member is regularly required to talk or hear. This is largely an active role with some bending, lifting (up to 50 pounds), and stooping required.
• Local travel is essential for this role

Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore YouFit's Benefits HERE!
Have we proved YOU matter yet? Apply Today!
YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.