Member Services - Member Services Associate

Job Type
Part-time
Description
Pay: $10.17/ hour
Shifts are flexible, with a goal of consistency.
Share your enthusiasm and customer-focused work with our members by providing timely and accurate information to members and guests. Assist Member Services Director in creating and implementing member-focused policies and procedures. Facilitate training while providing leadership to Member Services Associates. Process accurate day to day operations such as registrations, sales, and refunds.
Requirements
Qualifications:

• Established history of positive customer service experience.
• Skilled in use of Microsoft Office.
• Proactive in seeking answers to member and guest inquiries.
• Ability to thrive in a fast paced environment.
• Comfortable managing multiple tasks simultaneously.
• Strong communication skills, with a "listen-first" mentality.
• Willingness to help others - members, guests, and coworkers.
• Consistently displays our core values: Caring, Respect, Responsibility, and Honesty.