Manager, Care Management

Who We Are
At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.
Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos, to help achieve our Higher Purpose?
What Makes Us Unique
We are an empowered primary care team, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve.
How We Work
Our Culture & Core Beliefs

• Earn Trust
• Building Relationships
• Creating Joy
• Doing Right
• Improving Every Day
• Moving Forward

Our Promise

• Purpose Driven Career
• Competitive Pay
• Best-In-Class Medical/Dental Coverage
• Free Mental Health & Life Coaching for Team Members and their Dependents
• Holiday Time Off with Pay
• Paid Community Service Day
• Paid Parental/Family Leave
• Paid Bereavement Leave
• Generous Paid Time Off (PTO)
• 401k Retirement Plan with Company Match
• And much more....

What You'll Do
Position Summary
The Manager, Care Management will work with our multidisciplinary care team to provide high quality care for our high-risk patients within Suvida Healthcare. The manager will collaborate with the clinical operations and multidisciplinary care team to develop organization-wide approaches to problem solving, tracking, and managing complex cases and populations. This leader will identify and analyze current systems and variances to identify opportunities for improvement. The manager will hire, train, and develop a care management team and create care pathways for the team to follow for various chronic conditions. Identifies community resources for patients and will transitions of care for patients receiving post-acute care. Works to promote quality of care through collaboration with all providers, care team, patients, and families. The manager will oversee a care management team that cares for patients who are highly complex and resource intensive within Suvida Healthcare. This leader will need to plan effectively to meet patient needs, identify social determinates of health, manage chronic conditions, and promote efficient utilization of resources. Essential responsibilities consist of but are not all inclusive:
Responsibilities

• Strategically lead the Transitions of Care, Chronic Care Management, and Triage departments, ensuring seamless, efficient, and compassionate service delivery.
• Expand the scope of Nurse Care Management to include initiatives like preventive care programs, health promotion and education, and community outreach, ensuring these programs align with patient needs and organizational goals.
• Spearhead the development and implementation of nurse-led initiatives that enhance patient care, such as shared decision-making, health literacy improvement, and patient engagement strategies.
• Foster a culture of excellence, continuous learning, and patient-centered care among the nursing teams, facilitating advanced training programs, peer reviews, and team-building activities.
• Collaborate with interdisciplinary teams to refine clinical pathways, integrating innovative care models and evidence-based practices that enhance patient outcomes across various departments and care settings.
• Serve as a key executive stakeholder, actively engaging with healthcare professionals, payors, regulatory bodies, and community representatives, ensuring Suvida's care standards and initiatives are well-communicated and supported.
• Drive quality and performance improvement projects, utilizing data-driven approaches to advance patient satisfaction, health outcomes, and operational efficiencies while reducing healthcare disparities.
• Ensure fiscal responsibility across all care management departments, optimizing resource allocation, and demonstrating value in patient care initiatives.
• Advocate for the integration of advanced technology and digital health solutions to improve patient access, monitoring, and ongoing health management, especially for those with chronic conditions.
• Other duties as assigned by the VP, Clinical Operations

What You'll Bring
Knowledge, Skills, and Abilities

• Master's degree in Nursing, Healthcare Administration, or related field preferred.
• Demonstrated expertise in managing comprehensive healthcare functions, with a special focus on Transitions of Care, Chronic Care Management, and Triage.
• Experience in developing and leading nurse-driven initiatives that enhance patient care, staff proficiency, and system-wide health outcomes.
• Proficiency in analyzing complex healthcare data to inform strategic decisions, coupled with an understanding of current healthcare economics.
• In-depth knowledge of regulations, accreditation standards, and ethical mandates in healthcare.
• Exceptional leadership qualities, including the ability to motivate, inspire, and drive multidisciplinary teams toward a common vision.
• Strong communication and interpersonal skills, capable of effectively engaging with diverse stakeholders and advocating for healthcare innovation.
• Capacity for high-level strategic thinking, problem-solving, and decision-making.
• Bilingual proficiency in English and Spanish (strongly preferred).
• Proficiency in Microsoft Office platforms, including Word, Excel, and PowerPoint

Education, Experience, Licensure, or Certification Requirements

• Active Registered Nurse (RN) license, with 5+ years of progressive experience in clinical care, nurse management, and healthcare leadership.

Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.