Manager, Identity and Access Management

Humana Manager, Identity and Access Management Boston, Massachusetts Apply Now

Become a part of our caring community and help us put health first

The Manager, Identity and Access Management is a pivotal figure in managing a wide range of identity and access management duties. This role involves overseeing system access, leading training, mentoring, and providing guidance to team members. The position requires delivering outstanding customer service and robust support to collaborative teams, ensuring all interactions are professional and efficient. A critical aspect of this role is to quickly understand and adeptly guide team members on processes for provisioning, removals, and audit compliance, ensuring adherence to regulatory standards and internal policies.

Key Responsibilities:

1. Validate roles and entitlements within IT systems.
2. Identify inconsistencies in role entitlements and provide resolutions.
3. Conduct user recertification reviews as per company policies.
4. Manage projects and initiatives related to identity and access management within the department.
5. Collaborate across departments to ensure seamless integration of security policies and cyber security technologies.
6. Train and mentor team members in identity and access management protocols.
7. Provide ongoing coaching and guidance to enhance team performance and expertise.
8. Deliver exceptional customer service, ensuring that all team interactions with collaborative groups are conducted professionally and efficiently.
9. Act as a primary liaison to support and assist collaborative teams, ensuring their needs are met promptly and effectively.
10. Quickly grasp and guide team members on the processes for provisioning, removals, and audit compliance, ensuring all practices align with regulatory requirements and company policies.

Use your skills to make an impact

Required Qualifications

1. 1+ years of experience in Identity and Access Management (IAM).
2. 2+ years in a leadership or management role.
3. Experience in integrating Security Policies, virtual access, and controls.
4. Demonstrated ability to assess urgency, prioritize tasks, and make effective decisions based on situational circumstances.
5. Excellent communication skills with a proven ability to influence others and provide top-tier customer service.
6. Strong analytical and problem-solving skills.
7. A passion for driving continuous improvement in consumer experiences.

Preferred Qualifications

1. Professional certifications such as CISA, CISSP, HCISPP, CCSP, CISM, etc.
2. Master's Degree in Computer Science, Information Technology, or a related field.
3. Experience with ERM.

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service must meet the following criteria:

1. At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
2. Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,800 - $144,300 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status.