Culturespaces is an organization that specializes in the re-imagination of historical monuments and museums, renovating them into digital art centers with state-of-the-art projection mapping technology .
Hall des Lumières, New York’s largest permanent digital immersive art center, launched in Lower Manhattan in September 2022. Hosting a wide variety of spectacular exhibitions and events, ranging from the traditional art space, science, music, and more, Hall des Lumières reinvents the way culture is experienced, for everyone.
JOB PROFILE
JOB TITLE: Hospitality and Events Manager – Hall des Lumières
ORGANIZATION: This role reports to the Managing Director of the Hall des Lumières
MISSION: As the Hospitality and Events Manager, you will work within all aspects of the Events department, including but not limited to operations management, vendor relations, research and development, venue planning, and client outreach.
RESPONSIBILITES:
Ø Operations Management:
· Create and maintain planning documents, schedules, and operational obligations
- Develop and maintain SOPs
- Collect post-event feedback and compile reports related to findings
- Represent front of house management by maintaining a hospitable spirit and demeanor
- Work closely with Audio-Visual and Facilities department as related to events
- Maintain the hospitality calendar as related to all cross-functional teams
- Book new business on Tripleseat
- Steward client relationships
- Book repeat business
Ø Vendor Relations and Client Outreach:
· Work closely with venue partners to ensure a seamless client experience
· Research and pitch new event ideas that support the company’s strategy and successfully engages with consumers and clients
· Lead venue tours to potential clients in conjunction with the Audio-Visual team
· Oversee third-party vendors including catering, Audio-Visual, décor, and event collateral
· Conduct weekly outreach to gain potential leads and venue clients
· Follow up on all leads that come through Tripleseat and organically
· Come with a book of business
Ø Events Acumen:
· Build industry and business knowledge by bolstering partnerships and networking
- Develop and maintain SOPs
- Create sales and operational documents for the Events department
- Lead weekly event meetings and BEO debriefs
- Create copy for Events related print including signs, posters, and banners
QUALIFICATIONS:
Knowledge, Skills & Abilities
· Ability to thrive in a fast-paced environment
· Refined verbal and written communication skills
· Hospitality Driven
· Proficient in general computer knowledge
- Ability to work within a team and independently
- Project Management skills
- Time Management skills
- Excellent organization skills
- Detail Oriented
- Must be flexible to non-traditional hours: occasional nights and weekends
- Interest/knowledge of arts and culture is a plus
Education & Formal Training
- Bachelor’s degree in hospitality or related relevant degree
- 7-10 years of event management experience or relevant hospitality field
- Ability to work in Tripleseat and update/improve functions
Experience
- Experience in Allseated, Canva, and Tripleseat
- Experience in Catering, Food, and Beverage
- Experience in event operations
Compensation is $100,000 base with commission and benefits