The Outpatient Care Coordinator provides support to clients and employees, including direct contact with clients and their families in a number of roles. This also includes assisting in access to services, addressing needs/issues/concerns that arise during the course of treatment, as well as assisting with various documentation requirements, record keeping and case management items.
Care Coordination
* Process and coordinate referrals into the program, which include ongoing services for our clients as well as the discharge process.
* Gathers information related to client care
* Schedules regular meetings with parents and clinicians to assess individual's progress toward goals.
* Provides timely feedback to team/service providers about service needs
Administrative Management
* Conduct necessary intake and discharge administration
* Coordinates with billing department regarding changes of insurance eligibility and authorization for services.
* Partners with Managed Care Organization (MCO) as needed
* Create and maintain patient accounts by obtaining, recording, and updating personal and financial/insurance information/authorizations; within established deadlines and with accuracy.
* Coordinate individual's information to support /teams/department/vendor/resources.
* Ensures documentation/files are compiled in a timely manner. This includes, but is not limited to, client vouchers, progress notes, treatment plans, aftercare plans, case consults, discharge summaries, assessments, letters and other client related correspondence and authorizations.
* Compiles information to develop and deliver analyses in an easy understandable format using basic to intermediate Microsoft Office programs within appropriate timelines
Miscellaneous
* Other duties as assigned as it relates to the position
Benefits
Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!
* DailyPay: Access your pay when you need it!
* Work/Life Balance
* Flexible Schedules
* Cell Phone Discount Plans
* Employee Referral Bonuses
* Tuition Reimbursement
* Care.com Membership
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
The ideal candidate will possess the following qualifications:
* Minimum high school diploma, bachelor's degree preferred
* 1-3 years' experience in a similar role
* Bilingual (Spanish) preferred
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled