Bronx Community Board 9, a New York City agency established to identify the needs of our community and advocate through city government to meet those requirements. In addition, we are empowered through the New York City Charter to make decisions on land use, budgets, public policy and the monitoring of city services. The Board is comprised of appointed volunteer residents who represent different areas of our district, which include Bronx River, Castle Hill, Clason Point, Harding Park, Parkchester, Park Stratton, Soundview, Unionport, and the Zerega Business Zone.
Responsibilities:
Under supervision of the District Manager and Deputy District Manager, assists in expediting, monitoring and evaluating of municipal services within the community district and actively participates in the coordination of delivery of these services. Serves as the principal director to office, performs related work and works closely with Deputy District Manager to support and inform the Board’s planning, administrative and outreach activities. Responsibilities include processing constituent services request; providing administrative support to Board members, planning meetings, events; and working with Deputy District Manager on special projects. The District Director has a key role in the Board’s liaison and troubleshooting activities and works closely with elected officials, governmental agencies, residents, businesses, and service providers.
The District Director serves as a constituent consultant, a municipal manager, information source, community organizer, mediator, and advocate. Works to develop and implement procedures to improve the delivery of services to the district.
Additional Duties and Responsibilities:
- Assists in the day-to-day operations of office including internal budget, processes citizen complaints, provides accurate information to the public and maintains files, service request log and records both paper and electronic.
- Assists in policy and strategy recommendations to the Board including; but not limited to, CB9 Capital and Expense budgets of NYC, and executes Board policies.
- Resolves problems and assures delivery of city services. Processes constituent complaints relating to services provided by municipal agencies within the district, and reports such complaints (written and/or verbal) to the Community Board.
- Assists in monthly District Service Cabinet meeting, which includes establishing the agenda and creating and preparing reports.
- Must be able to attend monthly Board meetings and committee meetings as needed, which are scheduled in the evening; and must also attend occasional weekend events as well.
- Establishes and maintains a working relationship with elected officials and their representatives, city agencies, nonprofit organizations, places of worship, businesses and all other community groups and agencies.
- Organizes monthly meetings of the Board and its Committees, participating in all full Board meetings and in Committee meetings as needed, including evening meetings.
- Develops relationships with community partners and fosters collaborations to further the board’s mission.
- Represents the Board as needed at public meetings, hearings, and at working sessions with city agencies and elected officials.
- Writes letters and resolutions in support of Bronx CB 9 positions; maintains communication among Board members, community members and others using postal mailings and email, and administer the Bronx CB 9 social media/newsletters.
- Assists in Monitoring community conditions and supervises the preparation of status reports, SLA licenses and other applications, and handles citizen complaints from intake to resolution.
- Assists the District Manager in supervising office staff and interns, evaluations, directives, motivating staff, directing office operations, administering the office budget, research and any other duties assigned.
- Must be able to work well with a diverse community.
Minimum Qualifications
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
Preferred Skills
- Familiarity and experience with NYC Community Boards and/or Government operations.
- A history of strong managerial and organizational skills.
- Excellent communications skills and computer competency.
- The ability to manage multiple projects and meet strict deadlines.
- Demonstrates cultural sensitivity and competencies within a diverse population.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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