Information Technology Manager

OVERVIEW:

The position information given is intended to provide an understanding and appreciation of the role within NHHA and the associated workload. This job description outlines the main purposes in general terms only. The role is not limited to the duties described within as other duties may be required to commensurate with the job. Additional duties will not change the character or purpose of the position but may be necessary to maintain NHHA’s high standards of practice. This job description will be reviewed and edited at the discretion of management.

JOB SUMMARY:

The Information Technology Manager manages and directs NHHA’s information technology (IT) operations, ensuring efficient and effective technical support service, within the healthcare arena. The IT Manager manages all IT projects, ensures data remains secure, and maintains the IT infrastructure for entities associated with NHHA. The Information Technology Manager works closely with the operations team to ensure that NHHA is using the most up-to-date technology and that the hardware and software used by the organization is compatible, secure, and scalable. The IT Manager is responsible for managing the internal network and providing support for our staff ensuring that all IT needs are met in a timely manner.

POSITION REQUIREMENTS & QUALIFICATIONS:

1. Leads development and implementation processes for the organizations IT systems, various attached entities, and subsequent departments.
2. Coordinates multisite IT systems.
3. Develops and maintains relationships with external IT vendors, service providers, and manages procurement processes.
4. Direct the activities of the help desk to ensure the IT needs of users are met.
5. Perform ongoing support and maintenance of all hardware, software, and network components.
6. Develops and implements continuity protocols to minimize disruption to operations in the event of emergency situations or data loss.
7. Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
8. Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
9. Oversees security of systems, networks, and enterprise information.
10. Facilitates IT security audits or investigations.
11. Ensures compliance with regulations, HIPAA, and follows best practices.
12. Manage development projects to integrate innovative technologies into existing systems.
13. Performs other related duties as assigned.

ADDITIONAL QUALIFICATIONS:

1. Strong teamwork and communication skills.
2. Knowledge of industry-standard computer hardware and software systems.
3. Strong troubleshooting and problem-solving skills and ability to quickly ascertain solutions to various IT-related issues.
4. Ability to adapt to a fast-paced and changing environment.
5. Experience in a startup environment is preferred.
6. Adept in conveying technical operations in simple terms and synthesizing information from various sources.
7. Proficient in latest technology for IT systems and management.
8. Understanding of healthcare and HIPAA compliance.
9. Proficient in Microsoft Office Suite or related software.
10. Excellent organizational skills and diligence.

EDUCATION AND EXPERIENCE:

1. Bachelor’s degree in IT, computer science, or a related field.
2. A minimum of 3 years of experience in IT management.
3. Prior Healthcare experience.

NHHA is an equal opportunity employer and welcomes candidates from diverse backgrounds. We offer competitive salaries and benefits packages, as well as opportunities for professional growth and development. We pride ourselves in building growth and success together as a team.

The above key responsibilities and position requirements are essential functions of this position. Employees are expected to perform these functions as assigned and are responsible for understanding and complying with all company policies and procedures.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Santa Ana, CA 92704: Relocate before starting work (Required)

Work Location: In person