Director of Outside Operations/Sales

Wellesley Country Club is a family-oriented club whose members enjoy a wide variety of recreational and social opportunities. Founded in 1910, our club combines the best of both one hundred and fourteen years of tradition and modern country club life.

The Opportunity:

Wellesley Country Club seeks an experienced and dedicated Director of Outside Services to join our team. The ideal candidate will have a passion for improving the golf experience, be a positive team player, have exceptional organizational skills, a desire to enrich and mentor caddies and a strong commitment to providing the highest level of service to the members and their guests.

Responsibilities:

1. First Point of Contact: The Director of Outside Services will be the first point of contact for our members and guests, responsible for ensuring world-class service and a warm atmosphere.
2. Personality: Must be outgoing and personable, knowing all members and guests, and building professional relationships.
3. Leadership: Manage an outside staff of approximately 15 team members, including recruiting, training, and performance monitoring.
4. Daily Play Management: Proactively manage daily play, ensuring members and guests are greeted and informed.
5. Golf Cart Fleet Maintenance: Oversee the maintenance of 72 golf carts and ensure they are in optimal condition.
6. Caddie Program: Organize daily caddie play and engage members to facilitate the caddie experience.
7. Tournament Operations: Be knowledgeable of all events and promote upcoming tournaments.
8. Bag Room Management: Oversee the cleanliness and welfare of over 500 golf bags stored throughout the season.
9. Practice Facilities: Ensure staff are in place to maintain a world-class practice facility.
10. Club Repair: Manage the regripping of approximately 700 clubs a year.

Qualifications:

• Selfless and confident leadership.
• Engaging personality.
• Organization and detail-oriented professionalism.
• Proactive mindset.
• Strives for best-in-class service.
• Willingness to create memorable experiences.
• Extensive knowledge in golf operations.
• Ability to treat all members and guests equally.
• Tact in enforcing club policies while respecting member requests.

Benefits:

• Full Health Benefits
• Retirement Benefits (401k Program)
• Clothing Allowance
• Playing & Practicing Privileges
• PGA Dues
• Cell Phone Reimbursement
• Meals while on duty

Compensation Package:

• 12 Month Position
• “In-Season” April to November
• “Off-Season” December to March
• Compensation package is competitive and commensurate with experience