Crisis Mobile Team Specialist

Salary: $21.51 - $31.93 Hourly
Location : Bullhead City, AZ
Job Type: Full-time
Job Number: 2024-00330
Department: Public Safety
Division: Emergency Services
Opening Date: 10/25/2024
Closing Date: 12/6/2024 11:59 PM Arizona
STATEMENT OF THE JOB
JOB DESCRIPTION:
The Crisis Mobil Team Specialist performs a variety of support functions for the police department which include but are not limited:

• De-escalate: Provide relief to consumers experiencing a behavioral health crisis in any location within GSA BHC.
  
• Reduce stigma: Support consumers and their families to reduce stigma surrounding mental health.
  
• Provide information: Provide information, referrals, and other kinds of alternative support.
  
• Connection to Community providers: Connect consumers to community-based providers who can provide intense outpatient or inpatient services.
  
• Respond to LE scene and take command allowing Officers and EMS to return to duty as soon as possible.
  
• Identify rapid arrest or high utilizers of 911/dispatch center for non -LE or EMS with mental health concerns.
  
• Redirecting consumers away from the justice system and into the behavioral health system.
  
• Provide follow up services for high acute SMI (severely mentally ill) and COT (Court Ordered Treatment) members ensuring they remain connected to community behavioral health organizations and directed away from the Justice and EMS systems.
  
• Respond to all requests by LE/EMS to assess, triage and resource as needed.
  
• Provide post-crisis follow up with individuals and families.
  
• Provide mental health evaluations and assessment of individuals and families as needed.
  
• Provide Continuum of Care: Integrated system of care that guides and tracks a consumer over time through a comprehensive array of health services appropriate to the individual's need. A continuum of care may include prevention, early intervention, continuing resource identification and on-going support.

SUMMARY FUNCTION:
Triage/screening
Assessment
De-escalation/Resolution
Peer support Coordination with Medical and Behavioral Health Services
Crisis Planning and Follow up
Transportation as requested within policy
Work is performed under the supervision of the BACCUP TEAM Manager as well as the on-duty Patrol Lieutenant and patrol supervisors. Incumbents often work without direct supervision and are expected to exercise independent initiative and mature judgment.
NOTE: The employee will be required to work flexible shifts that include evenings, weekends and holidays.
EDUCATION & EXPERIENCE/LICENSING & TRAINING
EDUCATION & EXPERIENCE:
High School Diploma or GED, and experience in behavioral or social services; or any combination of
training, education and experience which demonstrates the ability to perform the duties of the
position. All Police Department employment is contingent upon the successful completion of the
following: oral interview, drug screen and polygraph.
LICENSING & TRAINING:
Valid State Driver's License
National Incident Management Systems (NIMS) training based on assignment.
*Continued employment is contingent upon all required licenses and certificates being maintained in
active status without suspension or revocation.
ESSENTIAL FUNCTIONS/KNOWLEDGE/SKILLS/ABILITIES
ESSENTIAL FUNCTIONS:
Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and tasks performed by positions in this class.

• Communicates verbally with the general public, other City employees, Court officials, and other agency personnel in order to assist the person, persons in crisis and get them the needed resources in the most efficient and effective manner possible.
• May be required to testify in Court.
• Transports the general public to and from needed resource, providing other needed resources to the best of their ability.
• Observes and monitors the status and behavior of the person in crisis in order to comply with prescribed operating and safety standards.
• Uses specialized, non-routine, protective equipment when exposed to hazardous agents and chemicals.
• Assists officers in handling uncooperative and argumentative citizens or prisoners. Provides first aid and determines when emergent medical attention is required.
• Assists with customers at the Department's counter when necessary.
• Works with local schools regarding any crisis item within the scope of practice.
• Maintains a professional awareness of regulations regarding child welfare and a working knowledge of State Law, City Code, School Board policy and administrative regulations.
• Prepares and writes reports and miscellaneous correspondence and maintains a record keeping system regarding calls that the employee responds to and the outcomes.
• Responds to incoming, non-emergency calls for police services and community information and general assistance as well as for possible response to the calls.
• Maintains reference materials and keeps informed of basic laws, codes, ordinances, department regulations, policies, procedures, organizational structures and functions.
• Follows up on citizen's calls for service, gathers and enters computer information; researches information as needed.
• Provides exceptional customer service to internal and external customers.

KNOWLEDGE OF:

• City and Police practices and procedures.
• Working knowledge of computer word processing (Microsoft Word, Excel spreadsheets), and database software programs, • English, spelling and grammar.

SKILL IN:

• Establishing and maintaining effective working relationships with Police Services staff, City employees, City officials, and the general public • Maintaining confidential and sensitive information.
• Carrying out assigned projects to their completion.
• Entering data or information into a computer terminal, PC or other keyboard device.
• Following verbal direction.

ABILITY TO:

• Communicate effectively verbally and in writing;
• Read and understand departmental and City policies, instructions, laws, and regulations.
• Operate a computer terminal in order to assist those in crisis, learn first aid and Cardiopulmonary Resuscitation procedures
• Deal effectively with a wide variety of individuals in stressful situations, and when required to, use sufficient physical force when needed for the safety of all parties.
• Remember details and quickly carryout procedural steps.
• Deal tactfully and courteously with the public.
• Establish and maintain effective working relationships with supervisors, coworkers, and personnel from other agencies.

PHYSICAL DEMANDS/WORK ENVIRONMENT
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. While performing the duties of this
job, the employee is required to use stand, use hands to handle, or feel objects, tools, or controls; reach
with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must
frequently work on ones feet for extended periods of time and lift or move up to 50 pounds, and
occasionally lift weights up to100 pounds. Specific vision abilities required by this job include close vision,
color vision, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. While performing the
duties of this job, the employee works indoors, in a vehicle and outdoors. The employee will be required
to work outdoors in weather conditions, which may include extreme heat. The employee may be exposed
to wet and/or humid conditions. The noise level in the work environment is usually moderate.

• Medical/Rx (EPO or HDHP)
• Dental/Vision
• Wellness Program
• Flexible Spending/Health Savings Account
• Group Life Insurance
• Optional Additional Life Insurance
• Optional Additional Accidental Death & Dismemberment Insurance
• 12 Paid Holidays Annually
• Paid Vacation (Accrual rate is dependent upon full time years of service)
• Paid Personal Leave (96 Hours/Year)
• Short Term Disability
• Long Term Disability
• Retirement Plan - 401A Defined Contribution Plan
  • Sworn Police Officers participate in the Public Safety Personnel Retirement System (PSPRS). Contribution rates are determined by State Legislature
• Optional Deferred Compensation
• Tuition Reimbursement
• Service Awards

01
The following supplemental questions will be used as part of the application screening and selection process and will determine your eligibility for further consideration. Incomplete responses, false statements, omissions, partial information, or answering a question with "See resume/application" will result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
• No

02
Please select the license you currently possess.

• Valid State Driver's License
• Valid State Commercial Driver's License
• I do not currently possess a valid Driver's License.

03
A High School Diploma or GED is required for this position. Do you have a High School Diploma or GED?

• Yes, I have a High School Diploma or GED.
• No, I do not possess a High School Diploma or GED.

04
Which best describes your highest level of education?

• High School Diploma or GED
• Currently enrolled in High School
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher
• Trade School/Technical College
• None of the above

05
Have you used marijuana for any purpose within the past two (2) years?

• Yes
• No

06
Have you sold, produced, cultivated, or transported marijuana for sale?

• Yes
• No

07
Have you been convicted of a felony or any offense that would be a felony if committed in Arizona?

• Yes
• No

08
Have you illegally used dangerous drugs or narcotics for any purpose within the past seven (7) years?

• Yes
• No

09
I understand that all communication regarding this position will be sent via email and that it is my responsibility to monitor my email. Human Resources will not be responsible for unread emails.

• I have read and acknowledge that all communication regarding this position will be sent to me via email.

Required Question