Curry Senior Center was founded in 1972 and is dedicated to helping low income and homeless seniors in San Francisco through a holistic health care approach. Our mission is to promote wellness, dignity and independence for seniors. We accomplish this through collaborative, innovative programs and services.
JOB SUMMARY:
This role is responsible for database performance management and is proficient in data entry, cleaning and analysis. This role also supports program reporting.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Facilitate and coordinate ongoing clinic data collection and entry processes.
- User management, data analysis, security management process automation and business analysis.
- Attend agency meetings.
- Attend funder, county, and Community meetings as they pertain to Community Programs.
- Participate in on-going agency QA/QI projects.
- Organizational Lead for all issues regarding Circe software.
- Standard Salesforce Development and customization (includes coding, unit testing, building applications, and creating and modifying existing applications).
- Define system requirements and customizing the platform.
- Train staff on the use of database.
- Provide training on support/analysis and resolve challenges and issues through in-depth analysis and troubleshooting.
- Pull data from different databases including EPIC, GetCare, Circe, Avatar and Redcap for reporting to program teams.
- Build dashboards/views.
- Validate data.
- Perform data management, quality controlling and database cleaning data and ensuring record integrity.
- Develop SOPs, user manuals and user guidelines to improve and maintain processes, data quality, and timeliness of data.
- Create and manage Circe dashboards.
- Maintain and integrate data from other CSC program databases with Circe.
- Under the direction of the Research and Evaluation Manager, coordinate and manage data collection and data entry into Circe and other databases.
- Conduct data QA/QI, development and ensure robust data cleaning protocols, and perform data validation.
- Develop SOPs, user manuals, and user guidelines for databases.
- Participate in CSC and external meetings.
- Support data analysis and reporting.
- Other duties as assigned.
JOB REQUIREMENTS:
- Experience with Salesforce database administration, with experience in Circe preferred.
- BA/BS Degree or AA degree with five (5) years’ experience managing health care data.
- Strong computer and database skills and literacy.
- Strong computer skills including writing ability.
- Experience with Electronic Medical Records software.
- Ability to convey technical information effectively.
- Advanced Excel skills.
- Proof of Covid Vaccines required: completed original series and first booster.
- Proof of negative or nonactive TB required. Curry Senior Center will provide or reimburse for the cost of a TB test after an offer of employment has been accepted by both parties. Proof of a negative TB test within 90 days will also be accepted.
DESIRED SKILLS AND ABILITIES:
- Effective oral and written communications skills with the ability to express ideas in a clear, thorough, concise manner.
- Strong interpersonal, communication and organizational skills. Solid aptitude for customer service.
- High degree of skill in grammar, spelling and punctuation.
- Ability to maintain the confidentiality of all information obtained.
- Strong organizational skills and the ability to prioritize workflow.
- High level of analytical problem-solving skills.
- Comfortable working in a community-based setting in the Tenderloin serving low income, frail, and culturally diverse (including non-English speaking) older adults with mental health issues, substance abuse issues, and chronic health conditions.
- Enthusiastically interested to learn about Quality Improvement in Community Health Center settings, health information, and be trained in information systems and databases.
- Excellent time management skills, including the ability to manage self-development.
- Must be action-oriented and have the ability to work independently and as a team player.
- Strong computer skills such as Chrome, Google suite, Apple iOS, Office suite.
PHYSICAL DEMANDS:
Work will be performed sitting at a desk/chair or standing while speaking and interacting with clients. Position will require average finger dexterity to operate normal office equipment and systems.
Sitting: 90 % of the workday
Standing: 30 % of the workday
Walking: 30 % of the workday
Bending: 5 % of the workday
Twisting: 5 % of the workday
Lifting: 5 % of the workday/Moderate, generally not over 10 pounds
Carrying: 5 % of the workday/Moderate, generally not over 10 pounds
Climbing: 3 % of the workday
BENEFITS:
Curry Senior Center provides a range of exceptional benefits, including:
- A 37.5-hour workweek (7.5 hours per day)
- Enjoy a free lunch every Friday
- 100% paid medical, dental, and vision coverage for the employee
- Generous accrual of 24 PTO days per year from the date of hire, pro-rated for part-time employees
- 11 paid holidays per year
- Additional education hour allowance
- 403(b) match and additional employer contribution after one year of continuous employment
- Optional benefits such as Flexible Spending Account(s), Employee Assistance Program, Life Insurance, Legal Assistance, and more
Our supportive leadership team and mission-driven culture are here to help you make a meaningful impact while feeling supported.
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