Care Coordinator \| Holyoke Job Category: Operations -Community Service Requisition Number: CAREC002297 Full-Time Holyoke, MA 01040, USA Intensive Care Coordinator Work location: Holyoke/Springfield, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V The Care Coordinator facilitates care planning and coordination of services for youth, with serious emotional disturbance (SED), under the age of 21. Care Coordinators ensure that necessary services are accessed, coordinated, and delivered in a strength-based, individualized, family/youth-driven, and ethnically, culturally, and linguistically relevant manner. Services and supports, which are guided by the needs of the youth, are developed through a Wraparound planning process that results in an individualized and flexible plan of care for the youth and family. When providing care coordination, the Care Coordinator and a Family Partner work together with youth and their family while maintaining their distinct functions. Responsibilities Submit detailed progress notes that follow federal, state, and agency requirements. Conduct comprehensive home-based assessments and behavioral health assessments inclusive of the age-appropriate version of the Massachusetts Child and Adolescent Needs and Strengths (CANS) that occurs in the youth?s home or another location of the family?s choice. Maintain a caseload of 11-14 families. Oversees the assembly of the Care Planning Team, and guides the development of an Individual Care Plan and a risk management/safety plan. Monitors the provision and quality of services provided to the family and is the liaison when new services/resources are needed to be sought or developed. Provides or arranges for transportation for clients to appointments, crisis/respite services, etc. if needed. Provides or secures support and crisis/emergency services for the youth/family. Collaborates with other necessary individuals the youth and family may have contact with, in order to properly coordinate care. Identifies community resources and development of natural supports for youth and parent/caregiver(s) to support and sustain achievement of the youth?s individual care plan, goals and objectives. Candidate Requirements Minimum Experience Required: 1 year. Bilingual and Bicultural encouraged to apply - Nepalese language preferred Degree Required: Must possess an MCE-approved Master\'s or Bachelor\'s Degree in one of the following: Family Therapy, Counseling and Psychological Services, Human Services, Community Psychology, etc. A driver\'s license and proper auto insurance are required. Awareness and sensitivity to contextual variables such as race, culture, gender, sexuality, disability, economics, and lived experience. Benefits: Retirement Plan 403(b) Mileage Reimbursement Health, Dental, Vision, and Life Insurance Paid Vacations Paid Holidays 8 Discretionary days a year The G?ndara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.