Director, Business Consulting

Company:  Merck Sharp & Dohme
Location: West Point
Closing Date: 18/10/2024
Salary: £100 - £125 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Job Description

Director, MPS Management Systems Office (MSO)

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines, and animal health products. Today, we are building a new kind of healthcare company—one that is ready to help create a healthier future for all of us.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity, and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement, and teamwork. As part of our global team, you will collaborate with talented and dedicated colleagues while developing and expanding your career.

Position:

The Production Systems (MPS) is an integrated production system for how we design, manage, and continuously improve our operations and supporting business processes, enabled through the development of our people. Under the direction of the Vice President of Operational Excellence, and with Regional MPS Leaders and senior management across the business, the Manufacturing Division MPS Team is responsible for driving MPS throughout the organization to enable change in the operating systems, management systems, and mindsets, behaviors and capabilities of our people to produce products at the highest quality, lowest cost, and shortest lead time. Due to the nature of the work and broad diversity of operating sites, expected travel will be up to 50% with activities spread across shop floor and business process support.

Manufacturing Division MPS Director Description of Duties:

  • As a member of the Global MPS Leadership Team, oversee the MPS Management Systems Office and lead a team of technical experts tasked with developing, standardizing and sustaining all MPS global standards.
  • Partner and consult with Global MPS leadership and technical leads, functional leaders, plant management and other key stakeholders to develop plans and execute MPS standards improvement when necessary.
  • Oversee a broad portfolio and maintain linkage of objectives to the highest division priorities.
  • Direct the MPS Development Program to accelerate MPS capabilities of designated key talent.
  • Owner of the Manufacturing Division Business Process Sustainment Model.
  • Fully manage MPS Assessment programs & autonomously carry out MPS Assessments within the business & report results.
  • An innovator and leading industry expert in lean management systems and standards and use the knowledge and experience to foresee global market and economic trends, and work with leaders to create industry-leading strategies to take advantage of these trends.

Manufacturing Division MPS Director Responsibilities & Capabilities:

  • Independently lead, experiment, and validate both site and above site improvement activities and systemize new applications or works within the MPS Management System and Standards.
  • Utilize various tools, techniques, and a way of thinking in conjunction with the House of MPS to diagnose, analyze and improve business processes.
  • Provide teaching and coaching to effectively transfer Lean skills into the organization for the development of Lean Leaders.
  • High level of Change Management Expertise enabling coaching and development of others to ensure all MMSO activities include appropriate SRF (change management) methods and risk mitigation approaches.
  • Lead the development and evolution of the GMPS operating model and establish internal systems and processes to continuously improve.
  • Lead extensive benchmarking activity to gain consistent, yearly intelligence on Lean and MPS activities within the pharmaceutical industry and other industries leading MPS deployment.
  • Proactively recognize and mitigate barriers to cross-functional initiatives and can act as an intermediary across divisional, geographical, and cultural boundaries.
  • Promote a culture of continuous improvement and challenging the status quo, while driving departmental/regional strategies that align with long-term strategy.
  • Demonstrate the ability to effectively scope, assign tasks and allocate resources for meeting goals within projected budget.
  • Lead deep process analysis through value stream mapping to measure current process capability, identify process gaps that interrupt workflow and lead kaizen to improve process performance.
  • Build trust and develop new relationships with internal and external clients to effectively collaborate and achieve successful outcomes at a regional/global level.
  • Provide support system for direct reports and continuously develop their technical, managerial, and leadership skills.

Qualifications/Experience:

Required:

  • Bachelor's Degree in Engineering, Business, Supply Chain, or related field.
  • Greater than 10 years’ experience leading deployment of Lean/Toyota-based Production System(s).
  • Experience analyzing end-to-end supply chains and complex business processes while driving significant, step-change process improvement.
  • Demonstrated hands-on application of foundational Lean tools and techniques.
  • Advanced capabilities in key leadership skills to include strategic planning, networking & partnerships, execution excellence, influence and change catalyst.
  • Experience applying consultative skills and project management skills.
  • Coaching, Teaching, and driving a high-performance organization.
  • Transformative and ambitious with proven experience standardizing and sustaining enterprise-wide processes.

Preferred:

  • Excellent skills using IT applications to organize and analyze data.
  • Experience in operations management, manufacturing, or related disciplines.
  • Experience in a Small Molecule, Laboratories, Vaccines, Biologics & Sterile manufacturing or supporting processes in a pharmaceutical environment.

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