Analyst - MQ Outbound Operation

Job Details
Job Location
Freight Forwarding San Diego - San Diego, CA
Position Type
Full Time
Education Level
4 Year Degree
Travel Percentage
Up to 25%
Job Shift
1st
Job Category
Freight Forwarding
Job Posting Date(s)
Start Date
10/04/2024
End Date
10/31/2024
Description
About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
This position will coordinate and communicate with customers to ensure timely and proper delivery of trailer orders. This position will assign carriers to deliver the trailers to the instructed destination within the budget and guidelines provided and will track production, inspection, ETA, and delivery, at all points until the trailers are delivered successfully and closed out formally.Operationally, this requires the integration of information, inventory, warehousing, material handling, and BPO (business process outsourcing) management.
Compensation
$52,000-$57,000/ Year
Responsibilities

• PRIMARY RESPONSIBILITY IS LOGISTICS COORDINATIONS & TRACKING
• Plan upcoming units in Production and Quality Control to ensure the destination and transit type coincides with the customer's preferences and expectations on the delivery of their trailers
• Coordinate with carriers to ensure delivery is instructed accurately and the trailers are delivered within our procedures and expected delivery data
• Track delivery with carriers until trailers are accepted by the customer and there is a proof of delivery signed by both parties
• Process any damages and send to a repair shop, request estimate, track repair progress until completion, deliver to final destination.
• Communicate with customers to deliver full transparency on their units throughout the delivery, including daily communication on production, quality control inspection, availability of units, availability of carriers, expected delivery dates, delivery reports, and miscellaneous requests fulfilled to ensure expectations are met
• Provide guidance to outbound specialist and troubleshoot when needed
• Constant monitoring of track, trace to analyze outbound shipment for timely updates
• Coordinate daily handling of outbound shipments, repositioning as needed for efficiency and cost reduction
• Conduct analysis and provide statistical information
• Accurate TMS data input to manage shipment data
• Communicate and facilitate with customer's requests & complaints to provide prompt resolution.
• Month End Reports/Contracts Reviews/Data Management
• Perform internal functions to assist team and other departments in order to combat discrepancies and fulfill customer needs, including POD auditing, profit and loss reporting, damage and total loss reporting, unit availability, and transit/carrier availability

Benefits of working at Hyundai GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Qualifications
Skills

• Strong verbal and written communication skills Required
• Excellent organizational and time-management skills Required
• Proficient PC skills - Word, Excel, PowerPoint, Outlook, database management systems Required

Education & Experience

• Bachelor's Degree OR equivalent combination of education and experience Required
• 1-2 years of experience in Logistics or Supply Chain Required
• 3-5 years of experience in Logistics or Supply Chain Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Possibility of using heavy machinery such as fork lifts, yard mules, etc.
• Use of operating machines of PC and printer
• Possibility of domestic travel 20%
• Seldomly carry/lift a maximum of 15 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.