Company Description
Settlement Housing Fund is a nonprofit organization committed to creating and sustaining high-quality affordable housing and programs in the New York City Metropolitan Area. Since 1969, Settlement Housing Fund has developed 63 projects with over 8,700 apartments that are home to more than 25,000 low and middle-income residents, including formerly homeless families. The organization works closely with community partners to provide affordable housing, education, employment, and wellness opportunities to residents.
Role Description
This is a full-time hybrid role for an Operations Project Manager located in the New York City Metropolitan Area with flexibility to work from home at least 3 days a week. The Operations Project Manager will oversee property performance for a portfolio of SHF’s properties through comprehensive financial review, budget and capital approvals, and close working relationships with SHF’s third-party property managers to ensure high-quality resident services. The Operations Project Manager will identify and solve problems and measure progress in a variety of areas including property maintenance, financial performance, capital improvements, and reporting.
Job Duties include but are not limited to:
- Analyze and track performance metrics that quantify the physical and financial health of the portfolio for use in monitoring and reporting;
- Investigate significant performance indicators and propose strategies and solutions to improve performance;
- Monitor real estate tax abatement submissions, utility purchasing, insurance renewals, Local Law compliance, and other strategic operations objectives;
- Review and approve annual operating budgets prepared by third-party property managers against ownership’s asset management objectives;
- Submit materials for approval to lenders and investors such as requests to draw from reserves, adjust rental subsidy contracts, and others;
- Work with accounting team to coordinate annual financial audits and distribution of surplus cash;
- Conduct semi-annual site visits to assigned properties to assess physical health and maintenance of buildings and more frequent site visits as necessary;
- Plan and participate in town hall meetings with residents onsite;
- Prepare communications for residents and community stakeholders including meeting agendas, letters, presentations, or other materials as needed;
- Communicate with internal and external stakeholders to complete compliance reporting in accordance with applicable lender, investor, and governmental regulatory governance;
- Coordinate and notify properties of upcoming governmental and other stakeholder inspections and track progress of each inspection from initial notice to completion.
We are committed to hiring from a diverse pool of candidates. We are creative in our work and if you don’t meet all of the qualifications below but have others that make you well-suited to this role, we highly encourage you to apply. Settlement Housing Fund is an equal opportunity employer.
Qualifications
- Undergraduate degree in business, finance, real estate, urban planning or related fields. Will consider alternative education pathways for candidates who have clearly demonstrated a passion for and competency in asset management, real estate, affordable housing development, and/or property management.
- 3-5 years of experience in financial and/or operations analysis;
- Demonstrated ability to manage a portfolio of projects, real estate preferred;
- Familiarity with affordable housing concepts. New York City experience preferred;
- Experience with financial reporting, analysis and modeling, including proficiency with Excel;
- Strong organizational, financial, analytical, communication, and writing skills; detail-oriented;
- Ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines;
- Demonstrated track record of learning quickly and being able to work independently and with a team;
- Demonstrated ability to take initiative, suggest new ideas and move tasks forward;
- Professional demeanor, personable attitude, flexibility, team player;
- Ability to conduct physical inspections (roof to cellar) in elevator and walk-up buildings;
- Availability for local travel (within walking distance of public transit) and occasional weeknight work;
- Ability to relate to persons of diverse backgrounds;
- Commitment to principles of diversity, equity, and inclusion. Preference for candidates with lived experience connected to SHF’s mission;
- Commitment to the mission of SHF.