Employee Relations Specialist

Medical Services of America currently seeks an experienced Employee Relations Specialist to join our team at the MSA Corporate Office in Lexington, SC.

ESSENTIAL DUTIES:

• Provides guidance and consults on a broad range of Employee Relations issues including: HR policy and procedures, interpretation and/or application of policy; employee concerns and issue resolutions; federal & state regulations.
• Conducts investigations into reported violations of company policies, procedures, and applicable state and federal laws.
• Prepares investigative reports, makes recommendations for discipline/termination, analyzes relevant data, and records findings.
• Consults with various levels of management regarding termination decisions and ensures that corrective action procedures are implemented where appropriate.
• Ensures consistency in the application and enforcement of policies and procedures and the compliance with all government regulations (EEO, INS, ADA, FMLA, ADEA, etc.) and all other relevant federal and state laws.
• Handles employee relations issues/investigations in a timely manner by conducting research, interview and analysis of data during the investigative phase.
• Administers the company’s FMLA and GLOA program.
• Works closely with MSA’s General Counsel, outside legal counsel, leadership, and other Human Resource professionals on policy development and resolution of HR issues
• Responds to unemployment claims and represents the company at unemployment fact-findings and hearings.
• Assist in risk management activities such as filing claims to various insurance policies, safety training and reviews, etc.
• Assists with the completion of annual OSHA 300 Forms
• Assists with creating and updating existing job descriptions as needed.
• Serves as backup and support for various payroll and human resource department tasks, responsibilities, etc.
• Conducts wage and benefit surveys as needed
• Conducts management/supervisory training as needed
• Contributes to team effort by accomplishing related results as needed.

QUALIFICATIONS:

• Bachelor’s degree and HR certification strongly preferred
• 3 to 5 years multi-level and multi-state employee relations experience preferred
• Prior HR Generalist or related experience in a large complex organization preferred
• Prior HR experience in the health care industry strongly preferred
• Demonstrated experience at problem solving, conflict resolution and employee relations investigations
• Ability to prioritize workload, multi-task, organize and focus on multiple issues and goals
• Must be a self starter who works well independently
• Strong computer skills required (MS Word, Excel, PowerPoint, etc.)
• Demonstrated ability to establish and maintain confidentiality
• Ability to elicit the confidence and trust of all levels of management and employees
• Ability to establish rapport and be an effective communicator with all levels of management and employees

We offer competitive pay and excellent benefits

• 40 hours paid time off during the first year of employment
• Medical, Vision & Dental Insurance
• Company paid life insurance
• 401(k) retirement with a generous company match
• Company provided web based training
• Opportunities for advancement
• Other great benefits

MSA is an Equal Opportunity Employer

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