Company:
Texas National Bank, Sweetwater, TX
Location: Tuscola
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
We are seeking a positive, team-oriented candidate to provide exceptional customer service as they represent our bank to customers while processing transactions, responding to questions, referring our competitive products and services, and contributing to a dynamic team environment.
The successful candidate will be able to:
- Receive checks and cash for deposit, verify amounts and endorsements, cash checks and pay out money upon verification standards and balance in an accurate and complete manner.
- Build and maintain strong business relationships with all customers and prospective customers through established customer service and sales standards.
- Develop, maintain, and demonstrate a basic knowledge of current Bank products and services. Maintain confidentiality when handling customer requests and transactions.
Requirements:
- Must be a team player capable of working well with others.
- Detail-oriented with strong organizational and problem-solving skills.
- Demonstrated ability to provide an exceptional level of customer service.
- Demonstrated math skills.
- Understand and comply with the Bank’s policies, procedures, security, and regulatory requirements.
- Ability to gain working knowledge of bank products and services.
- Ability to read, write, speak, and understand English well. Excellent written and oral communication skills.
Working Environment/Conditions:
- Climate controlled office environment.
- Work requires regular attendance, punctuality, and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule. May be required to work extended hours, as needed.
Physical Demands/Effort:
- Work may involve the constant use of computer screens and reading reports.
- Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
- Ability to stand or sit for extended periods of time and duration of shift.
- Ability to occasionally kneel, reach, bend, push, pull and carry.
- Occasional lifting to independently move or transport money and coins, approximately 25 lbs., or files and/or boxes 5-10 lbs.
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Texas National Bank, Sweetwater, TX