Director Primary Care Operations

Company Description

THE MEDICAL HEART OF MARYLAND

Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland's health care system and community. We're known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the world's first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nation's largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Maryland's first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Maryland's Children's Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives.

Provides direct administrative oversight to all primary care sites. Seeks to enhance the patient and family experience through the refinement of care coordination and the optimization of workflows. Must possess the ability to consistently interact with all stakeholders in a professional, positive and proactive manner. Strong written and verbal communication, quantitative, and interpersonal skills are required.

Education & Training: Master’s in Business Administration or equivalent advanced degree is required. In lieu of a Master’s, BS degree in Business Administration or Health Care Administration and/or a minimum of ten (10) years health care management experience considered. Stays abreast of industry trends, technology, and innovative approaches to the provision of care and patient outreach.

Work Orientation & Experience: A minimum of three (3) years of leadership experience in a physician office or hospital setting required. Primary Care leadership experience preferred. Experience should include exposure to financial management, operations/administration, and marketing.

Skills & Abilities: Excellent quantitative and communication skills required. Ability to (a) problem solve, (b) manage time effectively, (c) work independently and within deadlines, (d) maintain business and patient confidentiality, (e) project a positive image of the organization and its providers, (f) adapt hours and availability to accommodate provider schedules, (g) and motivate positive performance required. Advanced knowledge of practice specific technology, provider billing and reimbursement, provider productivity, scheduling, and practice management preferred.

All your information will be kept confidential according to EEO guidelines.