Director of People

About our Company

More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities.

We are seeking a dynamic Director of Human Resources to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

1. Must be courteous and gracious, maintaining a professional demeanor at all times
2. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
3. Respond to internal and external HR related inquiries or requests and provide assistance as needed
4. Redirect HR related calls or distribute correspondence to the appropriate person of the team
5. Maintain records of personnel-related data (payroll, benefits, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met
6. Act as a liaison with other departments or functions (payroll, benefits etc.)
7. Lead the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc.
8. Schedule meetings, interviews, HR events etc. and maintain the team’s agenda
9. Coordinate training sessions and seminars
10. Ensure new hire orientations are conducted
11. Develop the onboarding process and update new hire records
12. Implement policies and procedures
13. Respond to unemployment claims
14. Coordinate and facilitate benefit enrollment meetings
15. Process payroll edits and review payroll for accuracy
16. Review insurance carrier invoices for accuracy
17. Assist in recommending and supporting employee relations programs
18. Produce and submit reports on general HR activity
19. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
20. Maintain “open door” communication with employees
21. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
22. Responsible for interviewing, selecting, training, guiding, managing and scheduling personnel
23. Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
24. Ensure staff understands their job expectations before holding them accountable
25. Maintain awareness of documentation needed and retained in employee files
26. Be familiar with all safety and emergency procedures including OSHA requirements
27. Attend relevant meetings

Core Competencies

1. Bachelor’s degree in Business Administration or relevant field; additional education in Human Resource Management a plus
2. Bi/Multi-Lingual a plus
3. At least five (5) years’ experience as an HR Director or relevant human resources/administrative position
4. Knowledge of human resources processes and best practices
5. Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)
6. Experience with HR databases and HRIS systems (e.g. ADP, Paycom)
7. Ability to work with ATS software
8. In-depth understanding of sourcing tools, like resume databases and online communities
9. Familiarity with social media recruiting
10. Outstanding communication and interpersonal skills
11. Ability to handle data with confidentiality
12. Excellent reading, writing and oral proficiency in the English Language
13. Excellent organizational and time management skills
14. Excellent attention to detail
15. Ability to multitask
16. Work well under pressure, requires being a team player

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.