Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
Docusign has recently consolidated our financial systems to the Oracle Cloud ERP, Procurement and Subscription Management suite of applications. We are in the process of scaling our finance applications further and rolling out ERP globally to support Docusign’s growth and new business models.
As the Lead Technical Architect for Finance Product Engineering, you will be responsible for working jointly with the Business Transformation, Enterprise Architecture, Enterprise Applications Product Management, Program Management, Docusign Product, Data and Integration teams to provide technology roadmaps and solutions to scale the quote to cash and finance processes.
This position is an individual contributor role reporting to the Sr. Director of Enterprise Applications.
Responsibilities
- Partner with multi-functional collaborators to model and design technology solutions that improve Docusign’s Quote to Cash and core finance processes and systems
- Gain a deep understanding of the customer journey, enable product functionality and/or other innovative solutions to scale the quote to cash and finance system capabilities to meet Docusign’s new business models and growth
- Prepare the technical architecture, business and system flows and technical design
- Design and develop custom extensions and assist with solving issues and providing appropriate solutions
- Use deep technical understanding of the Oracle Cloud Infrastructure platform and licensing
- Negotiate IT commitments, business benefits, technology options, cost and constraints, and propose alternative solutions to the business and other IT teams
- Define and track key product metrics and use data to make informed product decisions
- Build and maintain technology roadmaps and maintain a deep understanding of the competitive landscape and emerging technologies in the finance applications space
Basic Qualifications
- Bachelor’s degree in the field of computer science, information systems or other related field
- IT/ERP experience
- 12+ years of hands-on techno-functional experience in business analysis, technical design, configurations, custom code development and end-to-end implementation of Tier 1 ERP solutions
- Experience on Oracle ERP Cloud specifically in one or more of the following Oracle modules: Subscription Management, Accounts Receivable, Production Information Management, Pricing, Advanced Collections, Revenue Management, Bill Management, and General Ledger
- 5+ years of building application technical architecture, roadmaps, defining and measuring key performance indicators, presenting solutions to a cross-functional team of stakeholders
- Deep understanding and experience on Quote to Cash processes and systems including Salesforce, CPQ, Provisioning, Billing, Collections and Revenue Recognition, particularly for a SaaS based global organization with a subscription business model
- Deep understanding and experience on Oracle cloud APIs, Oracle Integration Cloud (OIC) and developing prototypes using Postman or similar tools
- Extensive experience in extending Oracle cloud fusion application using PL/SQL, VBCS, APEX, Groovy, Java, BPM and Object workflows
- Experience working in an agile environment and using data to drive product decisions
- Experience with Jira, Confluence and Project Management tools
Preferred Qualifications
- Certification in Oracle Fusion OCI and PaaS technologies
- Experience implementing or supporting Zuora Billing and Rev-Pro
- Experience with Payment Processors such as Cybersource or Adyen
- Experience with Salesforce CPQ or Apttus/Conga
- Understanding of basic accounting, revenue recognition and financial reporting
- Strong problem-solving, analytical and critical thinking skills, ability to think creatively with an innovative approach
- Ability to present complex ideas in a clear, concise manner to technical and non-technical audiences
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $151,800 - $245,150 base salary
Illinois and Colorado: $145,800 - $205,950 base salary
Washington and New York (including NYC metro area): $145,800 - $214,350 base salary
This role is also eligible for bonus, equity and benefits.
Global benefits provide options for the following:
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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