Salesforce Administrator

OUR VISION
To be an unstoppable force in the responsible energy transition, rethinking conventional forms of energy and helping everyone do the same.

OUR MISSION
To power the world with creative and proven renewable energy solutions.

COMPANY SUMMARY:
SunShare started a movement in 2011 with a simple idea: to give anyone with an electricity bill access to solar energy. Over a decade later, we’ve created something even bigger — a new way for utilities and consumers to move from centralized power generation to distributed energy, tap the power of the private sector, and tackle climate change in a cost-effective manner. SunShare is America’s oldest and most experienced community solar company. We develop, own, operate, and subscribe all of our projects, providing our customers and stakeholders an unparalleled experience. We believe making clean energy choices for businesses, institutions, homeowners, and renters should be easy and affordable, and that anyone with an electric bill should have the option to enjoy clean, solar energy. SunShare is a dynamic, fast-paced, and highly driven company, having developed more than 120 MWs of operational solar projects for both large and small utilities. Our unique focus is developing and operating community-based solar projects. Headquartered in Denver, we are committed to hiring and developing the best talent from around the world. All full-time SunShare employees are treated as company owners and receive equity ownership in the form of stock options.

MISSION OF ROLE:
As part of a dynamic and growing team, the Salesforce & Cloud Integrator will have the opportunity to take the country’s oldest community solar customer management system to the next level. Working with business subject matter experts, you will identify improvements to deliver and maintain a simple and straightforward customer experience for subscribers and internal and external stakeholders through creating and augmenting systems, processes, and automation within Salesforce and its connected tools and systems. You will lead SunShare’s conversion from Salesforce Classic to Lightning, including facilitating user adoption. Your role will be integral to building and maintaining SunShare’s subscriber base, and making the world a cleaner, brighter place!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Handle all administrative functions including user account maintenance, security profile updates, reports and dashboards, flows, workflows and other routine tasks.
• Support integrating Salesforce to other IT systems, reporting tools, and data sources.
• Analyze and improve existing automations including flows, workflows, process builders, and deployment methodology.
• Coordinate with business function teams on evaluation, scope, and completion of new development requests.
• Proven ability to design and implement new processes and facilitate user adoption.
• Meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Assist in training of new users, and grow the Salesforce.com skillset across the organization.
• Manage Salesforce consultant on ongoing implementation of program upgrade.

SPECIFIC REQUIREMENTS AND EXPERIENCE:

• Minimum 3+ years of experience as a Salesforce.com developer.
• True passion to grow in a renewable energy career path and a desire to learn business operations skills beyond Salesforce development.
• Both Classic and Lightning Experience preferred.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, flows, and custom views.
• Strong understanding and experience with Apex, triggers, workflow rules, process builders, REST APIs, JSON, etc.
• Strong understanding of Salesforce.com best practices and functionality, including integrations with WordPress, Chargent Orders, Zapier, etc.
• Experience and knowledge of project planning systems such as Smartsheets.
• Excellent customer service, verbal and written communication, and organizational skills.
• Excellent problem-solving and analytical skills.
• Strong process orientation, teamwork, and communication skills.
• Ability to work autonomously to achieve goals.

COMPENSATION & BENEFITS:

• Annual salary range of $95,000 to $110,000 depending on experience.
• Health/dental/vision insurance benefits with up to 100% of premiums covered by the company.
• Company sponsored disability coverage.
• Company sponsored life insurance coverage.
• Eligibility to participate in a 401(k) plan.
• Eligibility to participate in SunShare’s stock option plan.
• 80 hours of PTO.
• Paid Holidays.
• Office closes December 25th through New Year’s Day.

SunShare offers industry competitive packages and benefits. We are a truly diverse team of passionate, clean energy aficionados with a vibrant culture.

No, really. It’s one of our company values! We strive to be our friendliest selves to our teams, customers, and community. We also embrace and actively nurture diversity.

Great Location: We spend a lot of time together so it’s important to have a nice environment. Our Denver offices are professionally designed and are right in the heart of the city. We also offer virtual-office flexibility as needed.

We Love Animals: We care about the Earth and all creatures in it, but we ESPECIALLY like dogs! Our dogs are part of the SunShare team and report to our CKO (Chief K-9 Officer).

Balance and camaraderie with colleagues is important. We are hard-working and results-driven professionals, but we like to celebrate our wins, cut-loose together, and have a laugh.