Medical Scheduling Coordinator

We are hiring a Medical Scheduling Coordinator to join our dynamic team in Denver, CO!

Details:

• $22.22 per hour pay rate
• Full Time
• Contract, opportunity of becoming perm
• Onsite in Denver, CO 80218
• Schedule: 8:00am - 4:00pm M-F

What's in it for you?

• Health, Dental, Vision insurance offered
• 401k options
• Weekly pay
• Work with a great team!

Job Overview

We are seeking a dedicated Medical Coordinator to join our team. The ideal candidate will have 2 or more years experience in care coordination, scheduling and/or healthcare finance.

Responsibilities

• Coordinates all aspects of complex care planning for patients with physicians, APPs, and their Nursing teams to manage outstanding appointments, treatments and testing required for the care of hematology and post-stem cell transplant patients. This requires working with the clinical team to prioritize patient care planning, as well as adjust patient and provider schedules based on clinical status.
• Demonstrates an advanced understanding for patient populations (hematologic, autologous transplant, allogenic transplant, immune effector cell therapy, and research) in order to appropriately prioritize scheduling, treatment, and testing needs for these patients.
• Coordinates/communicates all infusion services and testing that will be done outside of CBCI with the appropriate teams/companies to include, but not limited to, P/SL radiology, P/SL CVC, PSL infusion center, etc. This includes providing OncoEMR orders, authorization numbers, referral numbers, demographics and patient availability for testing and infusion care.
• Coordinates lumbar punctures, bone marrow biopsies and bone marrow harvests with the nursing coordinator teams, provider teams and hospital teams.
• Participates in planning of complex outpatient follow up care for patients who are discharging from the hospital, in conjunction with the inpatient APP team and the nursing coordinator teams. This includes, but is not limited to: attending daily inpatient nurse charge rounds, working with inpatient floor nurses to secure office visits for patients at CBCI, and working with inpatient APPs to coordinate Spaulding rehab care.
• Builds monthly OncoEMR provider templates and/or cross-checks accuracy of templates with Supervisor.
• Maintains monthly provider meeting build spreadsheets and adds all appropriate monthly meetings to provider templates and/or cross-checks accuracy of meetings with Supervisor.
• Identifies appropriate length of both physician and infusion appointments to include but not limited to chemotherapy, biotherapy, stem cell infusions, research protocols, and antibiotic therapies.
• Collaborate with the finance team regarding authorization for all infusions and procedures including providing hospital teams with appropriate authorization data and information.
• Coordinate with physicians and APP to maintain their most current availability.
• Coordinates and manages physicians and APP meetings to ensure appropriate utilization of provider availability and patient access to the clinic.
• Liaisons with CBCI MG when gaps in patient accessibility are identified to resolve this gap in care and ensure patient continuity and safety is maintained.
• Provide excellent customer service to patients visiting the clinic or calling by phone to schedule appointments, treatments and/or testing.
• Perform service recovery with patients and caregivers.
• Manage lost-to-follow up process for patients when the clinic is unable to reach the patient for the clinically appropriate follow up time/window.
• Follow up on all patient cancellations from automated patient call reminders.
• Demonstrates the ability to work in multiple systems at once in order to manage patient care and provider accessibility.
• Communicates work status to the Supervisor on a daily basis and informs the Supervisor of any backlogs, delays, or problems.

Qualifications

• Education: College Degree Preferred.
• Experience: Two years of oncology care coordination, scheduling and/or healthcare finance experience in outpatient setting preferred.
• Special Qualifications: Basic understanding of medical, oncology and stem cell transplant terminology. Knowledge of Word and Excel required. Strong organizational and critical thinking skills. Able to communicate effectively with patients, families, physicians, and other health care team members. Able to function as a part of a multidisciplinary team to ensure quality patient care.