Project Director

Job Summary

The Project Director position is responsible for managing and coordinating projects of all sizes and complexities through all phases of design, permitting and construction. Project Directors also provide leadership for site Project Managers by managing, coordinating, and developing ATI staff. Project Directors assume complete responsibility for project financials including establishing payment terms and collection of outstanding payments. Operates with significant independence and minimal supervision as the principal project representative. Senior and Executive Project Directors have the additional responsibilities of managing and mentoring assigned Project Estimators.

Principal Responsibilities

Job duties (Including, but not limited to):

• Reviews projects to ensure that scope is clearly documented and understood by the customer.
• Establishes a budget for each project that ensures completion at budgeted gross margins.
• Assumes overall responsibility for project financials which include but are not limited to: pricing, costs, margins and budget creation.
• Establishes payment terms, including progress billings and deductible payments in accordance with ATI best practices.
• Directs/Instructs Project Managers on project established payment terms and collection of outstanding amounts.
• Assumes overall responsibility for collecting all project outstanding account receivable (A/R) payments - whether directly or indirectly through internal partnerships with the Legal and Collections departments.
• Manages and provides mentorship to Project Estimators, including but not limited to:
• Reviews job financial performance and provides improvement insights.
• Conducts joint job walks.
• Administers 360 degree reviews at job sites.
• Ensures compliance with TPA requirements and strong POM scores.
• Conducts annual performance reviews.
• Identifies and assigns training/developmental opportunities.
• Rewards, motivates, and issues discipline as necessary.
• Establishes a completion schedule that is achievable and agreed to with the customer.
• Acquires, directs and manages subcontractors to complete work as necessary. Prepares and negotiates subcontractor agreements within Company guidelines.
• Reviews and inspects work performed to ensure quality.
• Communicates throughout the project with the customer via email, the assigned Project Manager, A/R and other stakeholders.
• Works with customer to complete change orders as required.
• Prepares and completes punch list items at the end of the project if applicable.
• Secures a certificate of satisfaction at the conclusion of the project.
• Resolves conflicts, warranty issues and other complaints as they arise.
• Monitors compliance with OSHA regulations and all Company safety policies, as well as all other relevant regulations.
• Participates in Company-sponsored marketing functions and events.
• Upholds all Company policies, procedures, and safety policies.
• Other related duties as assigned.

Project Authorization:

• Project Directors: projects up to $250,000 in value.
• Senior and Executive Project Directors: no limits (responsible for generating their own business).

Education and Experience:

• High school diploma or equivalent.
• Required experience: 5 years restoration experience.
• Must have 3+ years of experience as an Estimator or Project Manager with a disaster restoration company and knowledge/experience of water mitigation, fire restoration and mold remediation.
• Must have 2+ years of experience as a Project Director with "Excellent" performance ratings in two (2) most recent performance reviews prior to promotion (Senior Project Director only).
• Must have 3+ years of experience as a Senior Project Director with "Excellent" performance ratings in two (2) most recent performance reviews prior to promotion (Executive Project Director only).

Certifications:

• IICRC certification (all levels).
• Project Directors: Xactimate Level 1.
• Senior Project Directors: Xactimate Level 2.
• Executive Project Directors: Xactimate Level 3.

Competencies:

• Must be able to work without supervision.
• Strong organizational and time management skills.
• Strong communication and relationship management skills.
• Knowledge of practices and procedures in water, fire, and mold trades.
• Ability to read, interpret and communicate oral and written instructions.
• Ability to train and supervise employees (Senior and Executive PDs).
• Ability to exercise judgement and act decisively.
• Management skills (Senior and Executive PDs).
• Excellent interpersonal skills and attention to detail.
• Strong multi-tasking abilities.
• Ability to react well under pressure.
• Able to prioritize and plan work effectively.
• Must be reliable and on time.
• Strong background with identifying, negotiating with and managing subcontractors.
• A demonstrated commitment to high professional ethical standards.
• Ability to be compassionate and manage emotional customer situations and respond promptly.
• Work efficiently and effectively, both independently and as a team.