About Bally's:
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary:
As the Director - Cage Credit at Bally's, you will be responsible for directing the cage and count room functions.
Duties and Responsibilities:
* Oversees the cage, satellite and count room operations.
* Ensures all departmental and company policies and procedures are followed.
* Ensures an accurate balance of cash in bankroll.
* Manages table games related activities, including markers and chip inventory.
* Responsible for training associates on proper cage/count room procedures.
* Investigates and resolves customer issues.
* Ensures staffing is adequate to provide superior guest service and maintain controls.
* Maintains ticket redemption machines.
* Display a thorough knowledge of all Title 31 and Illinois State Gaming Regulations and ensures department compliance.
* Manages the pickup and count of gaming cash in accordance with regulations.
* Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Illinois Gaming Commission regulations.
* Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs.
* Performs all other duties as assigned.
Qualifications:
* Must be 21 years of age or older.
* Bachelors' degree in accounting required.
* Five or more years casino experience in operating cage and count room departments.
* Excellent customer service and interpersonal skills.
* The ability to motivate staff through a teamwork approach.
* Proven leadership skills that include delegating as needed.
* Excellent communication skills, both written and oral.
* Must be able to work flexible schedule, weekends and holidays.
* Ability to obtain and maintain all necessary licensing.
Physical Demands:
* Regularly required to see, talk, hear, walk, and stand
* Frequently required to use hands to handle, feel, and reach
* Occasionally required to sit or stoop
* Occasionally lift and or move up to 30 pounds
Work Environment:
The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.