Customer Care Specialist

Company:  Collabera
Location: Austin
Closing Date: 03/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Description

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Customer Care Specialist
Contract: Austin, Texas, US
Salary: $20.00 Per Hour
Job Code: 355346
End Date: 2024-11-28
Days Left: 29 days, 3 hours left
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Position Details:
Job Title: Customer Care Specialist
Location: Austin, TX 78727 - Fully Onsite
Pay rate: $19-20/hr.
Responsibilities:
  • Process enrollment applications in Healthcare Insurance, Workers Comp, or Medicaid markets
  • Interact professionally with providers and ancillary staff to provide timely responses to inquiries and concerns
  • Process 100% of assigned applications daily and meet minimum daily quotas
  • Validate provider submitted enrollment information to ensure minimum standards are met.
  • Send deficiency letters to notify providers of incomplete applications
Education Qualification:
  • High school degree or GED required
  • 2 years of college preferred (emphasis on Business Administration or Healthcare Management) or equivalent work experience
Required Skills:
  • Detail-oriented
  • Experience in processing enrollment applications in Healthcare Insurance, Workers Comp, or Medicaid markets
  • Strong data entry skills
  • Excellent communication skills
  • Ability to meet daily quotas and deadlines
Job Requirement
  • CSR
  • Medical
  • Healthcare
  • Customer Service
  • Healthcare Management
  • Healthcare Insurance
  • Medicaid
  • MS Office
  • Workers Compensation
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Ghulamnabi Dudhwala
  • 9803019404

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