Job Description
This position is responsible for supporting the SOM Enterprise network upgrade, optimization, and quality assurance for implementation and management of the Cisco network infrastructure.
This position is also responsible for providing junior level staff with mentoring and transfer of knowledge, assisting with daily support, troubleshooting, and maintenance.
This position requires an extremely high degree of technical skill, initiative, and creativity. The candidate must keep current with new and emerging theories, regulations, standards, technologies, and practices in tools, software, networking, operating systems, and hardware to provide for the needs of the State. Responsibilities also include end-to-end facilitation, validation, and rollout of new technologies for the enterprise network.
This position also involves mentoring, coaching, coordinating, and consulting with fellow systems administrators and architects within the Enterprise Architecture, Michigan Cyber Security, and other teams that interface with the enterprise networking environments.
Minimum Requirements:
- Five (5) or more years of experience in Cisco Nexus & Catalyst, including Cisco Catalyst products and Unified Computing Systems.
- Five (5) or more years of experience with Cisco ISE and troubleshooting.
- Five (5) or more years of experience and expertise in Cisco Catalyst Center/DNA Center, Enterprise networking, and operational system fundamentals.
- Certified Cisco Network Professional (CCNP).
Preferred Experience:
- Enterprise Network Automation, DNA Center/Catalyst Center.
- Cisco ISE, troubleshooting and maintenance.
- Remediating security issues identified by vulnerability assessments or penetration tests.
- Mentoring junior engineers.
- Standard concepts, practices, and procedures related to Cisco Enterprise network support.
- Ability to independently perform a wide variety of complicated tasks.
- Good communication skills.
- A degree of creativity and latitude.
TASKS/DUTIES:
- Assist in developing solutions to existing and upcoming technical problems.
- Install, upgrade, and maintain DNA Center/Catalyst Center.
- Upgrade and maintain Catalyst Switches using DNA Center/Catalyst Center.
- Configuration updates to Catalyst Switches using DNA Center/Catalyst Center.
- Troubleshooting with ISE, maintaining and troubleshooting endpoints.
- Assist with supporting infrastructure solutions to existing or upcoming technical needs or problems.
- Implementation and support of data center network solutions, including analysis, design, documentation, and migrations.
- Cisco router and data switch configuration, installation, and support.
- Develop remediation plans for security issues identified by vulnerability assessments or penetration tests.
- Monitor, upgrade, troubleshoot, and maintain the network infrastructure.
- Work with the State of Michigan DTMB CTO Network Services managers and Data Center Infrastructure Services staff.
- Identify and prioritize critical business functions in collaboration with organizational stakeholders.
- Consult with vendor product specialists and independent research organizations on best-fit technologies to ensure compliance with department policies & standards and technology roadmap.
- Communicate complex technical concepts to individuals of various technical abilities.
- Plan and develop support processes that adhere to best practices (ITIL).
- Provide support with performance analysis & troubleshooting.
- Provide direct support to technical and non-technical entities to define requirements and deliver solutions to meet organizational needs, including new environment deployment, upgrades, performance tuning, testing, and disaster recovery.
- Provide support and subject matter expertise regarding adherence to best practice security framework controls and industry-based regulatory compliance requirements (e.g., NIST 800-37, 800-53, 800-171, 800-204, 800-207, CIS, PCI, IRS-Pub 1075, CJIS, etc.).
- Build and maintain relationships across organizational teams.
- Provide resolution of conflicts, connectivity, and security issues.
- Prepare information for presentations.
- Mentor staff on tips, techniques, and best practices to be utilized for the infrastructure environment.
Company Description
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.