Company:
Disney Entertainment & ESPN Technology
Location: New York
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Responsibilities
- Lead the day-to-day operations of Disney Distribution Mesh
- Manage incidents, communicate across distribution teams, and perform root cause analysis
- Review performance metrics for caching infrastructure and identify areas for improvement
- Troubleshoot and solve distribution issues in collaboration with operations and engineering teams
- Develop and execute frameworks for Incident, Problem, and Change Management based on ITIL standards
- Provide tier-2 on-call evaluation, escalation, and support
Basic Qualifications
- BS/BA required
- Minimum of 5 years of experience managing caching solutions in a Content Distribution Network environment
- Expert knowledge of CDN Provider architectures and configurations
- Understanding of streaming video protocols and their interaction with caching
- Ability to perform network troubleshooting
- Knowledge of HTTP/DNS/Internet Architecture, caching, web serving, cloud technologies, scripting languages, security protocols, and configuration management
- Effective communication skills, both written and verbal
- Passion for troubleshooting and debugging
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Disney Entertainment & ESPN Technology