Dir, IT

Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

BE PART OF THE CONNECTION

As a IT Director, you will be responsible for directing and implementing corporate IT initiatives that support the strategy and goals of the corporation. Organizes and directs IT functions, including local area network and wide area network hardware and software, infrastructure development and maintenance, applications programming/analysis, and enterprise systems development and administration. Implements IT standards, policies and/or master plan for the IT function. Guides the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery. Continually evaluates technology strategies. Implements new technological directions. Guides the organization in their deployment. Advises IT leadership of enhancements to existing applications and implementation of new systems. Provides strategic guidance and technical assistance to IT staff and business partners.

WHAT OUR IT DIRECTORS ENJOY MOST

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Oversees a sector of the IT functional area.
• Implements IT plans according to the IT and corporate strategy.
• Guides the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employees.
• Deploys IT staff to ensure uninterrupted IT network support at maximum performance.
• Ensures field compliance with IT standards, policies, and procedures.
• Accountable for the function's budgets and approves related capital expenditures.
• Assists with the creation and successful management of multi-million dollar budgets.
• Assists with negotiating multi-million dollar contracts with third-party vendors.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • IT work experience - 7-10+ years of experience
  • Leadership experience - 5-7+ years of experience
  • Project management experience - 3-5+ years of experience

• Education:
  • BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience

• Technical Skills:
  • Information to be gathered at intake meeting

• Skills:
  • Basic computer skills, with proficiency with Word and Excel
  • Knowledge of computer and/or network systems, applications, procedures, and techniques
  • Experience leading others and providing constructive feedback
  • Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
  • Skill in organizing resources and establishing priorities
  • Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
  • Displays a sense of urgency to resolve issues quickly and efficiently
  • A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
  • Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
  • Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
  • Effective work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
  • Proven knowledge of information technologies and methodologies related to assigned IT segment or area
  • Experience relaying sensitive information to appropriate parties
  • Demonstrated in-depth technical skills with knowledge of a wide variety of tools and technologies and extensive knowledge in a subset of these skills

• Abilities:
  • Ability to read, write, speak and understand English.
  • Ability to learn and support new systems and applications
  • Ability to work with others to resolve problems, handle requests, or situations
  • Ability to multi-task and handle on a pro-active basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
  • Ability to exercise, on a regular basis, independent judgment and discretion in performance of job duties
  • Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job
  • Ability to effectively manage operational and project budgets
  • Ability to skillfully synthesize large quantities of complex information under pressure. Distills it to the most critical issues and draws accurate conclusions, taking into account a high degree of uncertainty

• Travel Ability:
  • Travel as required

• Schedule:
  • Full time
  • Office environment

Preferred Qualifications

• Delivery lead experience working on application integrations
• Salesforce and/or Pega integration experience

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you—at work and in life

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise, and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.