Asset Manager

Housing Authority of the County of San Joaquin – Stockton, CA

Position Overview

The Asset Manager must be self-motivated and have the ability to work in a team environment as the need arises. The Asset Manager, working in collaboration with the Director of Administration, will make the Public Housing Department a success by providing financial oversight and effective property management techniques.

Essential Job Functions

1. Enforces the dwelling lease, House Rules, and resident obligations, including enforcing equal housing laws and regulations. The Asset Manager will conduct interviews and will counsel residents with resident/landlord issues.
2. Serves as a central contact for work order processing, including preparing new work orders and closing completed work orders and may conduct quality control reviews of work completed to ensure work has been completed satisfactorily. Sends notices to residents regarding related charges and due dates.
3. Prepare monthly reports for assigned properties.
4. Interprets HUD regulations and program guidelines to ensure the Authority’s compliance with all admission policies and keeps abreast of changes in regulations.
5. Enforces the Admissions and Continued Occupancy Policy (ACOP) and the corresponding written procedures. Identifies the need for changes in policies and procedures and makes recommendations to the Director of Administration. Implements approved changes and trains staff.
6. Enforces equal housing laws and regulations. Accepts applicants’ requests for informal reviews and processes them accordingly.
7. Inspects the sites to ensure that curb appeal is maintained and that residents are complying with applicable lease provisions.
8. Inspects the units as needed, prepares and/or serves lease violations, termination notices in YARDI in accordance with HUD regulations and Authority policies.
9. May be responsible for marketing farm labor housing units.
10. Assigns families to housing units, including monitoring vacancies for both move-in/out actions. Records and coordinates these activities with appropriate personnel, works closely with other sites and departments to maintain applicant packets for upcoming vacancies.
11. Ensures timely collection of rental charges, work order charges, and other applicable charges. Ensures accuracy amounts collected and data entry of rents in YARDI. Monitors rent reports to ensure tenants are current and serves proper notices for delinquent rent collection and prepares files for legal actions. Ensures that all monies collected are submitted in a timely manner to Accounting Department.
12. Ensures that all files and records are maintained in a neat and well-organized manner.
13. Documents accidents and insurance claims pursuant to risk management policies and procedures.
14. Maintains a minimum 97% occupancy rate at each site managed.
15. Vacancy turnaround time must be less than or equal to 30 days.
16. Provides recommendations for maintenance service contracts and capital planning and improvements of properties.
17. Conducts unit inspections from a property performance perspective while ensuring 100% completion of bi-annual Uniform Physical Conditions Standards (UPCS) and housekeeping inspections are according to the National Standards for the Physical Inspection of Real Estates (NSPIRE) standards.
18. Works with residents and Resident Council to implement and coordinate successful programs and resident activities.
19. May be required to work after hours or weekends as property needs dictate.
20. Responsible for the physical management of the property, including regular maintenance and emergency repairs.
21. Work Orders:

• Ensures that all emergency work orders are completed within 24 hours of receiving notice of repair.
• Ensures that all non-emergency work orders are completed within HUD prescribed time limits.
• Ensures that all work orders are entered into the Authority’s Work Order System and closed no later than two (2) business days from completion of work order.

Job Competencies and Qualifications

1. Knowledge of the general operations, purposes, policies and regulations of the Authority including knowledge of the local, state, and federal laws.
2. Knowledge of interviewing skills, records maintenance, work organizations, and scheduling.
3. Knowledge of social trends and economic conditions and their application to overall community service programs, and knowledge of the sources and availability of information relating to social services with the ability to secure the confidence and cooperation of other public agencies.
4. Knowledge of report preparation techniques and procedures; demonstrated ability to prepare and evaluate professional and technical reports, grant applications, and other documents. Writes program narratives, budgets, statistics and other supporting data.
5. Knowledge and ability to work with computers. Knowledge and ability to operate modern office equipment including copiers, personal computers, mainframe terminals, calculators, facsimile machines, etc.
6. Ability to understand, act on, and interpret policies, regulations, and procedures as set forth by the Authority and HUD as well as develop policy and procedure manuals for various programs.
7. Ability to establish, monitor, and achieve objectives through skillful delegation of duties.
8. Ability to orient other workers and to explain organizational policies, procedures and regulations.
9. Ability to assist in planning, promoting, and evaluating housing and housing-related programs.
10. Ability to prepare and present ideas in a clear and concise manner, both orally and in writing to people from a broad range of socio-economic backgrounds.
11. Ability to develop and monitor budgets.

Minimum Education, Training and/or Experience

1. Graduation from an accredited four (4) year college or university with major coursework in business Administration/Management or closely related field.
2. Experience or completion of technical courses and/or training in Property Management is highly desirable.
3. A minimum of four (4) years of work experience, preferably in multi-family public housing and/or property management.
4. An equivalent combination of education, training, and experience, which provides the required knowledge and abilities, may be substituted on a two-for-one basis.
5. Certified as a Public Housing Manager or ability to obtain certification within one (1) year of employment.

Additional Requirements

1. Must be able to operate a variety of office machines including computers, copiers, printers, telephones, etc.
2. Must be able to work, move, or carry objects or materials such as files, computer printouts, reports, calculators, office supplies, etc.
3. Must possess and maintain an applicable California Driver’s License and a driving record acceptable to the Authority’s insurance carrier. (Exceptions will be considered on a case-by-case basis.)
4. May be required to attend meetings after normal business hours.
5. Exempt staff work a flex schedule of eight 9-hour days and one 8-hour day with every other Friday off; exempt employees are measured on outcomes and expected to complete their work irrespective of the flex schedule.
6. Performs related duties as required and other duties as assigned.

Job Type: Full-time

• 401(k)
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Overtime

Experience:

• Yardi: 4 years (Required)
• Budgeting: 2 years (Required)
• Inspections: 4 years (Preferred)
• Fair Housing regulations: 4 years (Required)
• Section 8: 4 years (Required)
• LIHTC: 4 years (Required)
• Management: 2 years (Required)

Ability to Relocate:

• Stockton, CA 95207: Relocate before starting work (Required)