Technical Product Manager

Who We Are

We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance.

We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.

The Role

We are currently seeking a Technical Staff Product Manager to become an integral part of our ZenBusiness Developer Platform team. In this pivotal role, you will assume full responsibility for the strategic planning and execution of our experimentation platform, testing strategies and ensuring consistency in sitewide behavior tracking via Clickstream. Collaboration with other portfolios across the company is key, as you work to fulfill our commitment to deliver a well proven testing methodology and results we can trust. This role offers the opportunity to make a significant impact within a fast-paced and innovative environment, where your efforts will directly contribute to the success and growth of our product offerings and customer satisfaction.

This role reports to the Sr. Director, Product Management and is a remote role.

Responsibilities

1. Develop and oversee the product strategy and roadmap for experimentation and clickstream frameworks.
2. Collaborate with engineering teams to design, implement, and scale systems for real-time clickstream analytics and data collection.
3. Lead cross-functional teams to launch and optimize products based on rigorous A/B testing and data analysis.
4. Ensure compliance with data privacy laws and regulations in managing user identity and personal data.
5. Encourage and guide the team in their support of our developers building experiments and seeking answers to tough questions.

Qualifications

1. 8+ years product management experience, with at least 3 years focused on some combination of experimentation, clickstream data, or identity management.
2. Expertise in data analysis tools and techniques, with a strong understanding of A/B testing methodologies.
3. Excellent problem-solving skills and the ability to think strategically and analytically.
4. A leader who people want to follow. You build trust, inspire, and mentor your team.
5. Track record of successfully leading Agile scrum teams to deliver software frequently and on time.
6. Hands-on familiarity with Product Analytics and understanding of how to use product metrics to reduce friction and increase repeat usage.
7. Technical mindset with a focus on execution and quality.

Bonus Qualifications

1. Start-up experience
2. Experience working with backend systems at a SaaS company
3. A basic technical understanding of the complexities of developing local, test environments, quality control, release practices, and maintainability / monitoring of running complex systems. Engineering experience or similar
4. Experience with key technologies supporting experimentation, click tracking and identity such as Auth0, LaunchDarkly, Rudderstack, Avo, Mixpanel
5. macOS and G-Workspace knowledge is a plus

Remote Culture : A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact.

Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more!

Benefits : The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, RSUs, paid holidays are also provided.

Diversity, Equity and Inclusion : We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.