Account Manager (Enterprise Managed Services)

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM US LLP is looking for a dynamic Account Manager to facilitate the growth of our Enterprise Managed Services portfolio. This Account Manager role will concentrate on targeting and selling the entire suite of Managed Services in the areas of IT Infrastructure, Managed Applications, and Managed Finance, Accounting, HR, and Payroll to existing RSM managed services clients.

This position is responsible for leading all aspects of the renewal sales process to protect the install base of managed services clients, including systematic check-ins, development of opportunity-specific sales strategy, development of existing account plans, and selection of pursuit teams and "quarterbacking" the entire sales process for existing clients. However, they are also growth leaders and drive the efforts of all the Managed Services practice teams as needed through regular monthly, quarterly, or yearly in-person/web conference meetings with our existing customer base. This role will be assigned named accounts depending on their renewal date or other strategic need as defined by the practice leadership from time-to-time. This role will also serve as an important growth leader to expand into other lines of RSM business that our Managed Services customer base requires.

The individual in this position will have all the necessary resources to be set up for success for this career opportunity that provides a competitive base salary along with a lucrative incentive compensation plan. We are looking for a candidate that has a proven track record in selling comprehensive Managed Services portfolios across several functional areas (IT, Finance, Accounting, Tax, HR, and Payroll) as well as prior Account Management experience.

Responsibilities:

• Identify, target and sell the expanded Managed Services portfolio of capabilities to existing RSM clients.
• Responsible for executing the sales plan and process, including coordination of all necessary internal and external resources to best position the firm to secure the business.
• Implement team strategy for maintaining existing revenue and driving new pursuits with existing client accounts. Work with existing client accounts on new initiatives, projects, update planning, etc.
• Work with Client Servers to renew and upsell into our existing customer base.
• Actively work networking contacts, professional affiliations, and industry groups and related Centers of Influence.
• Support Partners and Directors in cross-selling additional services to existing clients where appropriate.
• Work closely with local and national marketing resources to develop effective, targeted go-to-market plans.
• Work closely with North American Sales Organization management to provide ongoing, current feedback relative to market opportunities.
• Develop and execute client account plans to take into consideration cross functional service opportunities as well as securing current services/revenue provided to the client.
• Responsible for detailing key decision makers, operating units and other relevant corporate profile information to aid in the identification of broader relationship opportunities.
• Develop and maintain a pipeline of client opportunities that meets the North American Sales Organization's stated pipeline requirements.

Requirements:

• Bachelor's degree preferred, or equivalent experience
• Minimum of 7+ years of previous experience selling a full range of Managed Services across several functional areas
• Demonstrated experience working with a variety of industries
• Demonstrated ability to lead a comprehensive and often complex sales process involving multiple internal resources and external decision-makers. Leadership in this role is largely based on influence and subject matter expertise rather than formal leadership roles or reporting lines
• Experience using CRM systems for sales and/or account management planning and documentation
• Formal sales process training (consultative selling, solution-based selling, complex sales or related consultative selling approaches)
• Strong executive presence and professional image and excellent negotiation skills
• Excellent phone communication and organization skills required
• Exhibit strong business acumen, skills and maturity
• Demonstrated experience participating in the creation of proposals and Statements of Work
• Travel is required (local and overnight when appropriate)

Preferred Qualifications:

• Ability to develop industry knowledge through the use of firm data, training and thought leadership.
• Active network of C-level contacts as well as contacts throughout the Technology community
• Demonstrated community involvement and activity with industry associations, civic and/or non-profit groups

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at

As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.