Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.Job Description:At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations.Primary ResponsibilitiesReceives and reviews incoming work, contacting appropriate resources as neededReviews loan documentation for accuracyCompletes validation of loan documentation, reports, and/or systemsDocuments missing, incorrect, or incomplete documents and/or dataPerforms data entry and/or enters loans into the appropriate systemsResolves customer or associate inquiries as necessary and communicates when applicablePrepares, edits, distributes, and/or corrects specialized and/or complex documents/reportsResearches and resolves more complex loan related issues which may include missing payments, disputed accounts history requests and general loan related questionsWorks under limited supervision following established guidelines and proceduresThis position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.RequirementsHigh School Diploma or GEDTwo (2) years of banking or related work experienceApplicants will be expected to pass any assessment associated with the positionPreferencesKnowledgeable of loan operations activitiesSkills and CompetenciesData entry and typing skillsProficient in Microsoft Excel and WordStrong time managementStrong written and verbal communication skillsThis position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.Additional PreferencesGeneral Ledger or Accounting ExperienceCustomer Service ExperienceContact Center ExperienceThis role is located out of the Riverchase Operations Center in Hoover, AL.The schedule is Monday - Friday, 8:00am - 5:00pm.You would be expected to be fully in office for a minimum of 90 days for training purposes. Post training, there may be opportunities to work from home.Position TypeFull timeCompensation DetailsPay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.Job Range Target:Minimum:$39,000.00 USDMedian:$47,020.00 USDIncentive Pay Plans:This job is not incentive eligible.Benefits InformationRegions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.Paid Vacation/Sick Time401K with Company MatchMedical, Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer ProgramPlease note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. DetailsRiverchase Operations CenterLocation:Hoover, AlabamaBring Your Whole Self to WorkWe have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.OFCCP Disclosure: Equal Opportunity Employer/Disabled/VeteransJob applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.