Product Manager - Digital

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit .

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE ROLE

Live Nation Digital is looking for a world-class Product Manager to lead new feature development on Live Nation’s website and app. This is a critical role on an entrepreneurial team with the resources, exposure, and customer base of the world’s leading live entertainment company.

You will be the product owner for key functional areas of an expanding digital platform and work with both our internal engineering team, other teams at Live Nation, and outside technology providers to deliver engaging experiences for millions of fans.

The person we're looking for will combine passionate product leadership with discipline and a keen attention to detail. You are skilled in building consensus, making data-driven decisions, and delivering world-class customer experiences. You persuasively advocate for an idea, but always stay open-minded. You are a committed leader who builds trust throughout the business. You have a bias towards action.

What This Role Will Do

1. In partnership with stakeholders and product team, build out a product roadmap for functional area(s) of LN Digital.
2. Own end-to-end feature delivery for roadmap items, small enhancements and bug fixes, including functional requirements and any required documentation (flow diagrams, prototypes, contract mapping, etc.), creating and prioritizing user stories and documenting deployment and post-deployment activities.
3. Create, update, monitor and clarify detailed user stories in JIRA.
4. Communicate desired scope and features to designers and work with them on designs.
5. Monitor performance and measure impact (adoption, production issues, etc.) of product enhancements/releases to, if needed, drive clarity on product iteration.
6. Work with external third-party vendors to assess new partnership opportunities and/or evaluate existing solutions.

What This Person Will Bring

1. 2+ years of experience as a product manager, ideally with consumer-facing applications.
2. Strong technical savvy; ability to work and communicate effectively with engineers and UX Design.
3. Expertise documenting requirements that translate business needs into technical requirements.
4. Strong written and oral communication skills to effectively interact and facilitate discussions with cross-functional teams across the business.
5. Comfortable juggling multiple concurrent projects.
6. Experience with JIRA/agile user story and acceptance criteria writing.
7. Willingness to work with cross-functional teams across time zones and odd hours as necessary.
8. Excellent analytical skills required; experience with user behavior data will be a leg up.
9. Passion for live music and events is a plus.

Benefits & Perks

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

1. HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).
2. YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets.
3. WEALTH: 401(k) program with company match, Stock Program.
4. FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support.
5. CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings.
6. OTHERS: Volunteer time off, crowdfunding network.

Live Nation’s policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within (24) hours of entering an office.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Angeles, CA

The expected compensation for this position in California is:

$120,000.00 USD - $150,000.00 USD

The expected compensation for this position in New York City is:

$120,000.00 USD - $150,000.00 USD

The expected compensation for this position in Westchester is:

$120,000.00 USD - $150,000.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law and the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California or New York City applicant might be paid. It assumes that the successful candidate will be in California or New York City or perform the position from California or New York City. Similar positions located outside of California or New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California and NYC Laws, a potential new employee’s salary history will not be used in compensation decisions.

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