Outreach Regularly conduct outreach in areas known to have a high concentration of homeless individuals, including parks, encampments, and other public spaces. Establish trust with individuals experiencing homelessness through consistent engagement, empathy, and non-judgmental support. Assess clients? needs and vulnerabilities, including health, safety, substance use, and housing, and develop individualized plans to address these needs. Provide referrals to shelters, food resources, medical services, substance use treatment, mental health support, and other relevant community services. Attend individual supervision, staff and community meetings Respond to crises, including mental health emergencies, substance overdoses, and safety concerns, by providing immediate support and intervention. Maintain accurate and timely documentation of outreach activities, client interactions, and service referrals in accordance with organizational policies. Work closely with local government agencies, shelters, hospitals, and law enforcement to coordinate services and address issues related to homelessness in the community. Ensure consistent follow-up with clients to monitor progress, provide ongoing support, and encourage continued engagement with services. Shower Van Safely operate and drive the shower van to predetermined locations in the community. Follow all local traffic laws and safety regulations. Ensure the van is adequately stocked with supplies (towels, soap, shampoo, etc.) before each shift. Set up the mobile shower unit upon arrival at each location. Maintain a clean, safe, and welcoming environment for clients by regularly cleaning and sanitizing the shower stalls after each use. Monitor water levels, sanitation, and waste management systems within the van. Troubleshoot minor maintenance issues with the van or shower equipment and report any larger issues to management. Adhere to all health and safety guidelines, including proper sanitization of the van and showers. Ensure clients follow health protocols while using the facilities. Respond calmly and effectively to any crises or emergencies that arise during operations. Other Demonstrate strong and clear communication both written and verbal. Abide by handbook rules, policies and code of conduct. Support operations within the Engagement Center on a daily basis Perform other related duties as assigned. Education, Abilities, Competencies and Experience Required High School Diploma Driver license required Position requires ability to work with homeless sub-populations, including individuals and families with substance abuse, mental illness, developmental disabilities, veterans, elderly and people with multiple diagnoses One year working with street outreach, homelessness, or human services setting required Experience working with clients with mental illness and substance use disorders Ability to communicate effectively orally and in writing with special attention to details Demonstrated ability to cultivate and maintain positive working relationships with other agencies Proficient computer skills with email, data entry, word processing and spreadsheet Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position is primarily off base and will require field work under all-weather conditions. Physical Demands Ability to walk up to three miles in a city setting, rural areas, and in forestry. Ability to carry a backpack with supplies weighing up to 20 lbs. with supplies needed.