Job Brief
Our industry is experiencing explosive growth, and if you’ve ever wanted to be in the right place, at the right time, with the right people – this is it! With 20+ years in healthcare permanent and locum tenens staffing, there has never been a better place to launch or further your career.
Pacific Companies is currently seeking a Travel & Scheduling Coordinator to join our growing Travel team. The ideal candidate for this role must be a great communicator, proactive, adaptable, able to pivot when necessary, and juggle multiple diverse responsibilities with a strong emphasis on organization and an unwavering attention to detail. This candidate must have relevant and/or related experience in travel & schedule coordinating for physicians and must be able to work independently under deadlines, have a sense of urgency, and be driven to get the job done. They must also anticipate needs and keep the operations of the team moving smoothly. This is an exceptional opportunity for someone who wants to be a part of one of the most trusted firms in the healthcare industry, where your contributions will be impactful towards the upward growth of the organization.
Responsibilities
- Serve as the main point of contact for physicians, clients, and recruiters for travel & scheduling coordination to resolve issues, ensure positive results, and deliver a great customer experience.
- Research travel destinations and prepare travel correspondence for clients and physicians.
- Remain aware of travel-related information that may cause delays or prevent flight connections from occurring and communicate this information to clients and various departments within the organization.
- Make last-minute travel arrangements due to inclement weather or other travel emergencies.
- Ensure physician travel details are accurate and manage updates if necessary.
- Prepare clear and concise documentation to adequately report expenses and travel reimbursement charges in a timely manner.
- Provide support to clients and physicians by answering any questions they may have related to travel.
- Maintain online booking tools, travel profiles, and contracts with travel vendors for negotiated discounts on all air, car, and hotel reservations.
- Submit physicians’ timesheets with upmost accuracy.
- Collect payroll documents on behalf of physicians and input them into an internal database for payroll processing.
Qualifications
- High School diploma or equivalent.
- Exceptional attention to detail and customer service skills.
- Phenomenal phone skills.
- Ability to multitask, prioritize, and organize a diversified workload in a fast-paced environment.
- Excellent verbal and written communication skills.
- Maintain professionalism, courtesy, and composure always, including in stressful situations.
- Be a self-motivated team player who takes initiative.
- Demonstrated proficiency with Microsoft Office applications.
- Proficient in the English language.
Compensation
Compensation for roles at Pacific Companies varies depending on a wide array of factors including, but not limited to, role, skill set, and years of experience in physician staffing. As required by applicable law, Pacific Companies provides the following reasonable hourly rate of compensation for this role as $20-$25, subject to overtime, paid on a bi-weekly basis. In addition, Pacific Companies provides a range of benefits for this role.
Work Environment
Onsite Monday through Friday.
Collaborative team culture that values innovation and continuous improvement.
Perks and Benefits
- Comprehensive Benefits: Medical, Dental, Vision, Life, and 401k with company match
- Team-oriented, driven and positive corporate culture
- Paid Holidays, PTO, Sick Days, etc.!
Through our commitment to our core values, we have created an award-winning company culture. Therefore, our ideal candidate must embody those values.
Our Core Values
- Attitude – Believing is everything.
- Sense of Urgency – We don’t stop until after the job is done.
- Teamwork – We accomplish more together.
- Accountability – To ourselves, team candidates and clients.
- No Drama – Save the drama for your mama!
- Driven to Win.
Awards and Recognitions
- OC Business Journal Best Places to Work
- Orange County Register Top Workplaces
- Modern Healthcare Best Places to Work
- Staffing Industry Analyst (SIA) Fastest-Growing Private Company (Top 50) and Best Places to Work
- Inc. 5000 Fastest Growing Private Companies
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.