Sales & Customer Service Associate

Overview

Where Better Careers Begin! Massage Envy Baysdie, 38-03 Bell Blvd, Bayside, New York 11361

Do you have a passion for helping others? At the Massage Envy Bayside  franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $16 to $18( Full time)/ hour plus bonuses and commissions
• Matching 401(k)
• Paid time off for full time and part time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 10% off all products
• $25/ per membership sold

Qualified Candidates:

• People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing)
• Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent
• Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone
• Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities
• Great teammates who can work well with others in a fun and fast-paced environment
• Supporters of total body care with a general knowledge of massage and skin care services

• Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Salary

$16 - $18 per hour. Plus Commission Max Salary for Full time position only

Job ID

2024-224312