Account Manager Capsules Wine Segment (Central West Coast)
Location:
American Canyon, US
Sales & Marketing
Part-time or Full-time:
Full-Time
Job Type:
Employee
Workplace type:
Remote
Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.
Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.
We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organization that is committed to innovating and driving new solutions to create more sustainable packaging solutions.
To find out more about our commitment to sustainability and about Amcor, visit I LinkedIn I Glassdoor I Facebook I YouTube
Location: Home - based in Napa Valley
JOB PURPOSE
Amcor Capsules supplies closures for the Wine and Spirits segments (screwcaps and capsules).
The division serves North American Customers predominantly from its St Cesaire Plant in Canada, as well from its finishing, trading and service Operations at American Canyon, California. Those Plants are supported and connected with the other Amcor Capsules Plants in France and in Chile to serve products not manufactured in North America. We are the market leader in North America with significant sales growth during last years and strong recognized brands like Stelvin. Amcor is well recognised for its technical expertise, innovative packaging solutions and enhanced quality products. It provides strong technical support with its Field Technical Service teams. Building on the positive market dynamics, on its market leadership position and on the investments stream validated for North American capsules operations, North America is a strategic region for Global Capsules Business to deliver profitable growth in the future.
The Account Manager is expected to provide effective strategic and tactical sales direction and communication strategies to grow existing business and profitability and to gain new accounts.
You will partner with the local sales team, the marketing and the R&D teams to build account plans for assigned accounts and to capture new business. Critical to the role is your ability to negotiate and communicate effectively internally and externally across all levels of the organization.
You will be working in an international environment.
JOB DIMENSION & SCOPE
Number & Type of Accounts:Mix of approximately 75 - 100 local and key accounts,
Budget Responsibility: ~5 to 7 million USD
Geographic spread: Central West Coast (Napa Valley)
PRINCIPAL ACCOUNTABILITIES
- Identify comprehensive understanding of customer needs both long term and short term and drive opportunities aligned with Amcor Capsules portfolio
- Manage growth plans for assigned accounts and develop plans to target new account
- Maintain and build strong relationships with key decision makers of assigned accounts. Identify key decision makers and craft relationship map to ensure strategic and tactical alignment
- Collaborate closely with R&D, Marketing and Operations to ensure account strategies are implemented
- Collaborate closely with Operations and Supply Chain to ensure account demand accuracy by monitoring and analysing data
- Align cross-functionally with customer to agree on sustainability and innovation paths forward
- Monitor business performance against target - both volume and margin and coordinate corrective actions to sales programs, if necessary, to achieve target commitments
- Set up the strategy and marketing orientation for the business, on short- and long-term basis
- Use of salesforce.com and other Amcor tools to follow sales and profits
- Customer support - address customer inquiries, resolve issues, and provide timely and efficient solutions to ensure the highest level of customer satisfaction
Qualifications & Requirements
- Formal Qualifications and Experience
- BA or BS with experience in the sales of B2B solutions required
- CRM systems knowledge, preferably Salesforce.com
- Previous sales negation experience both internal and external
- Wine, glass, label, or capsule industry knowledge
- Valid driving license in California
- Specific Skills and Abilities
- Customer-Centric Approach: Demonstrated ability to prioritize customer needs and ensure their satisfaction through effective communication and problem-solving.
- Product Knowledge: Deep understanding of wine packaging products and services, allowing you to recommend appropriate solutions that cater to each customer's requirements.
- Market Insights: Stay up-to-date with industry trends, competitor activities, and customer feedback to provide valuable insights for business improvement.
- Flexibility: Adaptability to handle changing priorities and maintain composure in fast-paced situations.
- Communication Skills: Excellent verbal and written communication skills to convey information clearly and professionally.
- Team Player: Collaborative and able to work effectively within a diverse team environment.
- Commercial acumen
- Drive for results
- Ability and willingness to travel.
- Strong presentation skills
- Ability to work effectively in cross-functional team environment.
- Able to influence and motivate others.
- Acute level of accuracy and attention to detail
- High level of understanding of MS Office products, including Word, Excel, and PowerPoint
- Strong ability to monitor business analysis (pricing, margin management, KPI) with a use of various tools such as Excel.
Salary ranges depending on the seniority between 85 000 and 115 000 $
Amcor is a global leader in developing and producing responsible packaging solutions for food, beverage, pharmaceutical, medical, home and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services. The company is focused on making packaging that is increasingly lighter weight, recyclable and reusable, and made using an increasing amount of recycled content. In fiscal year 2022, 44,000 Amcor people generated $15 billion in annual sales from operations that span 220 locations in 43 countries. NYSE: AMCR; ASX: AMC
Nearest Major Market: Napa